Minibar Attendant In Room Dining Fixed-Term Contract (M/F/X) - Spring 2026

Company Description

Located on the shores of Lake Geneva and facing the magnificent view of the Alps, the Fairmont Le Montreux Palace hotel is a distinguished hotel establishment, a member of the Accor group, the Fairmont brand, and affiliated with Swiss Deluxe Hotels. Boasting an incomparable worldwide reputation characterized by 236 luxurious rooms and suites and one of the most refined gastronomic experiences, the Fairmont Le Montreux Palace hotel is truly an enchanting place. Its six restaurants and bars offer a wide range of delights that will satisfy the most demanding palates. The Montreux Jazz Café is the must-visit spot to vibe to the rhythm of the Festival 365 days a year in the magical setting of the Fairmont Le Montreux Palace, the MP’s Bar & Grill is a high-end restaurant with a relaxed atmosphere specializing in grilled dishes unmatched in the region, and the Funky Claude’s Bar is the undisputed place to land late into the night to enjoy an incredible lineup of traditional and exclusive cocktails to the beat of the best live scene in town. Fairmont Le Montreux Palace also specializes in hosting congresses, meetings, and seminars. The Fairmont Spa is a 2000 m² wellness area dedicated to fitness, relaxation, and beauty.

Job Description

At Fairmont Le Montreux Palace, every meal is an invitation to discover unique flavors and enjoy a unique and special service. As a Minibar Attendant, you will play a key role within the In Room Dining department, ensuring that each room is perfectly stocked to offer our guests a privileged moment of relaxation.

Your team spirit, attention to detail, and commitment to excellence will allow our guests to fully enjoy their stay, having at their disposal everything they need to feel pampered.

Summary of Responsibilities:

Reporting to the In Room Dining Supervisor, the responsibilities and essential functions of the position include, but are not limited to: 

• Consistently providing professional, friendly, and engaging service
• Knowing the department concept (In Room Dining, amenities, minibar, and Pureaty Café)
• Participating in Minibar operations: checking the cleanliness of each room's minibars, ensuring no guest belongings are left behind, checking expiration dates of perishable products, restocking missing products, and charging consumed products via the telephone system
• Participating in VIP operations: knowing the different categories of amenities, codes, and corresponding setups, distributing amenities in rooms ensuring correct placement
• Providing discreet and efficient Minibar and VIP service, prioritizing guests' privacy and rest
• Being responsible for the proper execution of setups and preparation of your area in collaboration with your superior
• Ensuring the cleanliness and daily tidiness of Minibar and VIP carts as well as their respective offices
• Serving orders to guests in their rooms discreetly while offering perfect service
• Being responsible for guest satisfaction and well-being
• Ensuring guests lack nothing
• Participating in smooth service flow and informing the server of received information
• Participating effectively in assigned cleaning tasks
• Learning the technical and emotional standards of LQA (Leading Quality Assurance) and applying them
• Perfecting technical and theoretical knowledge to ensure perfect service for a demanding clientele
• Clearing floors at the end of the day
• Communicating any potential problems to your superior
• Informing guests as needed and doing what is necessary to find information for guests
• Being flexible and cooperative in all circumstances, especially if required to work in another department occasionally
• Participating in an annual performance review with your superior
• Committing to the quality of your service, discretion, and perfect honesty
• Maintaining a professional attitude, smiling, and staying calm at all times
• Respecting ergonomic work standards, health & safety rules, hygiene, and sanitary prescriptions
• Respecting the department and company policies, procedures, and service standards
• Any other tasks as assigned

Qualifications

• Recognized service diploma with practical experience is an asset
• Good verbal knowledge of the French language
• Knowledge of the English language
• Knowledge of a third language is an asset
• Basic knowledge in F&B
• Ability to work effectively under pressure in a fast-paced environment
• Good presentation, neat and conscientious
• Ability to work alone and in a team
• Flexibility in working hours

Physical Implications of the Position: 

The physical implications of the position include, but are not limited to: 

• Constant: standing and walking throughout the work period
• Constant: lifting and carrying loads
• Constant: kneeling, pushing, pulling, lifting
• Frequent: climbing up or down stairs and ramps

Additional Information

VISA REQUIREMENTS

To work in Switzerland, the candidate must hold a Swiss work permit or be from an EU-17 or EU-8 European country.

Please note that only applications sent through our recruitment site  https://careers.accor.com/fr/fr  will be considered.

BENEFITS

• Housing possibility depending on availability
• 1 meal per working day (benefit in kind)
• Discounts in various local businesses
• Preferential rates within the Accor Group, at our points of sale, and in the Swiss Deluxe Hotels portfolio
• Join us and discover all our other benefits…

Additional Information

Our Values

Respect:
We value the needs, ideas, and individuality of others. We treat everyone with fairness and dignity. 

Belonging:
We celebrate our differences. We support each other and are always united.​

Integrity:
We build trust through mutual respect and authenticity.​

Empowerment:
We have the power to take initiative and anticipate moments that create unforgettable experiences. ​

Excellence:
We build authentic connections and cherish every opportunity to make those around us feel special.​

Diversity and Inclusion

Fairmont is committed to creating an inclusive environment where diverse talents thrive. We welcome candidates from all backgrounds to join our team.

Employee Benefits:
Join our team and enjoy a range of exclusive benefits for your colleagues, including free upgrades, extended stays, discounted stays at Fairmont and Raffles properties, special discounts on dining and wellness, as well as additional luxuries to enhance your experience. We believe it is important to take care of our team, ensuring your hard work is rewarded with exceptional benefits.