Fashion Advisor

We are looking for a Fashion Sales Advisor for a fixed-term contract starting as soon as possible

In a demanding and constantly evolving environment, the Fashion Advisor navigates through all the Product universes of the boutique. They demonstrate great versatility and thus become a true ambassador of the Brand's Style and Image, contributing to making CHANEL the ultimate luxury reference.

Combining a keen sense of Customer service, a strong team spirit, a passion for Fashion, and a strong results orientation, the Advisor offers a unique and personalized CHANEL look to each client.

Generous and empathetic, they build strong relationships and thus create, at every moment, a unique and memorable experience for each client, which lasts over time.

MAIN MISSIONS

Customer Experience - in boutique:

- They welcome clients and guide them through a customer journey within the Boutique.

- They offer an ultimate, warm, and tailor-made experience to each client.

- Thanks to their versatility, they present and sell all product lines.

- They know and apply procedures.

Customer Experience – loyalty:

- Thanks to their empathy, the Fashion Advisor has a perfect knowledge of their existing clientele and builds a privileged relationship with their clients.

- They are responsible for developing their client database and client loyalty to extend the CHANEL experience after the Boutique visit.

Ambassador of CHANEL style

- They nurture the desire and dream of our clients for CHANEL, combining the art of storytelling with a solid knowledge of the Brand, its heritage, modernity, and expertise.

- They offer their client a unique silhouette adapted to their desires, personality, and morphology according to CHANEL style.

- They use and develop their knowledge of luxury, fashion trends (CHANEL and other Houses) to advise clients.

Contributor to CHANEL's performance

- They know their objectives and actively propose action plans to achieve them.

- They know the stock and use their knowledge of stock to develop their commercial performance.

- At purchase times, they make purchase proposals based on client feedback on the collection. They also report client comments on the collection to refine boutique purchases.

PROFILE

• Sales professional passionate about Fashion with a strong stylistic sensitivity and a keen sense of customer service
• Capable of adapting to a constantly evolving environment
• Enjoys teamwork
• Possesses excellent interpersonal skills
• Storytelling art and ability to evoke emotion
• Proactive, curious, and open-minded
• Strong attraction to challenges
• Results-oriented
• Intercultural openness
• Fluent English