Customer Advisor
KPT Krankenkasse AG
Bern und Homeoffice
Key information
- Publication date:02 December 2025
- Workload:100%
- Contract type:Unlimited employment
- Place of work:Bern und Homeoffice
Job summary
Join KPT, one of Switzerland's top health insurers, as a customer advisor. Enjoy a dynamic work environment with great benefits!
Tasks
- Advise clients and identify insurance gaps for optimal coverage.
- Ensure customer satisfaction daily with your enthusiasm and knowledge.
- Engage new clients with your passion for our innovative products.
Skills
- Completed vocational training and some sales experience required.
- Strong customer service orientation and skills.
- Excellent German language proficiency, both spoken and written.
Is this helpful?
Our customer advisors are the first point of contact for 600,000 insured persons: They know our innovative products inside and out, explain benefits clearly, and find the best solution for every inquiry. Are you also passionate about bringing clarity to customers in the world of health insurance and inspiring them with your knowledge?
What you can achieve
- You advise, identify insurance gaps, and accompany the insured to optimal coverage.
- With your enthusiasm, you contribute daily to ensuring our customers are completely satisfied.
- You infect new customers with your enthusiasm for our products.
- Complex concerns? You get the right information from our specialist departments.
- Thanks to your sales flair, you awaken exactly the needs that match our offers.
What sets you apart
- a completed basic education with initial professional experience in sales
- interest in health insurance – ideally experience
- training as an insurance intermediary VBV or willingness to complete it promptly
- high customer and service orientation
- flawless German skills in spoken and written form
Your benefits
- 40-hour week and flexible working hours
- home office options
- 25 vacation days, 30 days from age 50
- December 24 & 31 paid holidays
- 15 minutes paid breaks each morning and afternoon
- free fruit
- varied drinks and food offerings in the in-house cafeteria
- modern office spaces directly at Wankdorf Bern train station
- CHF 300.– rail coupon for an annual, route, or general subscription (GA)
- CHF 2,200.– Reka checks per year with 20% discount
KPT is one of the ten largest health insurance companies in Switzerland. The satisfaction of our customers is our success.
