Guest Relations Manager 100%
Key information
- Publication date:10 January 2026
- Workload:100%
- Contract type:Permanent position
- Place of work:Bern
Job summary
Join our vibrant team as a welcoming host in a unique environment. Enjoy a supportive culture with great benefits.
Tasks
- Greet guests warmly, recognizing returning faces and their needs.
- Create memorable experiences with thoughtful gestures and conversations.
- Engage new visitors and foster lasting relationships effortlessly.
Skills
- Experience in hospitality or service-oriented roles is essential.
- Fluent in Swiss German, German, and English to ensure smooth communication.
- Strong interpersonal skills to read the room and connect with diverse guests.
Is this helpful?
Your area of responsibility
- You are the attentive host. You recognize faces and know exactly who is currently in the house.
- You give our guests the feeling of truly being welcome. An honest smile or a short conversation is often enough.
- You have the sensitivity to decide what is good for a guest at the moment. Whether an invitation to dinner, an overnight stay, or simply a complimentary drink. You have the freedom to make the evening unforgettable for someone.
- You openly approach new visitors. You quickly notice who might come to us more often. This way, you naturally build long-term relationships.
- When we have great promotions or events, you personally tell our guests about them. You extend invitations that people really look forward to.
What you bring
- You may come from the hotel industry, gastronomy, or another sector where service is paramount. Only one thing is important: You love dealing with people.
- You always find the right tone. You are warm but not intrusive.
- You speak fluent Swiss German or German as well as English, so there are no language barriers.
- You immediately sense the mood in the room. You can adapt to very different personalities.
- You know that good relationships today also require a bit of organization. You handle digital tools confidently.
- You thrive when others finish work. Evenings and weekends are exactly your time.
What we offer
- Varied activities in an extraordinary environment
- Future-oriented corporate culture
- Collegial and multicultural team
- Employee Social Club with regular events
- Market-based salary with fair tip sharing
- Staff restaurant and other fringe benefits
- Free uniform cleaning
- Participation in health-promoting activities and other recognitions
- Job-specific training opportunities
We look forward to your application!
