Records Management Specialist

About the job

At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.

We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways.

Are you curious about being part of our growth stor​y while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.

Job Summary

Iron Mountain is seeking a meticulous and motivated Records Management Specialist to join our Records team.

In this role, you will be responsible for ensuring Trial Master File (TMF) and clinical archiving business needs are addressed in a proactive manner, acting as the primary contact for archived document requests during audits, inspections, and submissions. You will join a collaborative team of specialists dedicated to maintaining the integrity and accessibility of critical clinical research data.

What You’ll Do

In this role, you will:

• Lead the end-to-end lifecycle of records, including the receipt, data entry, and database management of Trial Master File documents to ensure high-quality archiving and retrieval.

• Collaborate with Clinical Research Organizations (CRO) and internal stakeholders to manage account activities, remediate orphaned records, and provide training on Electronic Records Management System (ERMS) processes.

• Ensure compliance with organizational standards and global regulatory requirements by contributing to the development of Standard Operating Procedures (SOP) and supporting remote clinical inspections.

What You’ll Bring

The ideal candidate will have:

• Demonstrated experience in Trial Master File (TMF) processing and long-term archiving within a clinical or pharmaceutical environment.

• Strong knowledge of Electronic Trial Master File (eTMF) systems and the technical requirements for scanning, packaging, and coding wet-ink documents.

• Proven ability to solve problems and recognize data inconsistencies while managing multiple stakeholder requests and aggressive timelines.

• Relevant education or certification in records management or a scientific field is preferred, alongside a commitment to rigor and organizational excellence.

What We Offer (Benefits)

• Competitive compensation and benefits aligned with experience.

• Paid time off and holidays to support work-life balance.

• Comprehensive health, wellness, and retirement plans.

• Opportunities for continuous learning and professional growth within a global industry leader.

Call to Action

If you are a detail-oriented professional ready to make an impact on the future of clinical data management, we want to hear from you. Apply today to join the Iron Mountain team!

Category: Operations Group

Iron Mountain is a global leader in storage and information management services trusted by more than 225,000 organizations in 60 countries. We safeguard billions of our customers’ assets, including critical business information, highly sensitive data, and invaluable cultural and historic artifacts. Take a look at our history here .

Iron Mountain helps lower cost and risk, comply with regulations, recover from disaster, and enable digital and sustainable solutions, whether in information management, digital transformation, secure storage and destruction, data center operations, cloud services, or art storage and logistics. Please see our Values and Code of Ethics for a look at our principles and aspirations in elevating the power of our work together.

If you have a physical or mental disability that requires special accommodations, please let us know by sending an email to E-Mail schreiben. See the Supplement to learn more about Equal Employment Opportunity.

Iron Mountain is committed to a policy of equal employment opportunity. We recruit and hire applicants without regard to race, color, religion, sex (including pregnancy), national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law.

To view the Equal Employment Opportunity is the Law posters and the supplement, as well as the Pay Transparency Policy Statement, CLICK HERE

Requisition: J0100307