Fairmont Grand Hôtel Geneva
Fairmont Monte-Carlo, Monaco
Yesterday
Assistant Head Waiter
- 29 January 2026
- 100%
- Permanent position
- Fairmont Monte-Carlo, Monaco
Job summary
Fairmont Monte Carlo is a luxury hotel in Monaco. Enjoy a vibrant work environment with great benefits!
Tasks
- Deliver consistently friendly and professional service to guests.
- Ensure restaurant setup meets Fairmont's standards before service.
- Supervise and support the team during service for optimal guest satisfaction.
Skills
- Minimum of three years in the restaurant industry preferred.
- Strong communication skills in French and English, Italian a plus.
- Ability to work well under pressure in a fast-paced environment.
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About the job
Company Description
The Fairmont Monte Carlo is a luxury hotel located in the heart of the Principality of Monaco. It features 596 rooms, suites, and residences as well as four restaurants, three bars, a Fitness Center, a Spa, two swimming pools, Room Service, and a Catering service.
Job Description
Reporting to the Head Waiter in charge and his assistants, the essential responsibilities and functions of the position include, but are not limited to:
- Consistently provide professional, friendly, and pleasant service
- Ensure before each service the presentation of the teams according to Fairmont standards and the proper setup of the restaurant
- Welcome guests according to Fairmont Hotels & Resorts standards
- Supervise service in a section composed of Commis and Station Chiefs
- Control inventory and daily requisitions
- Ensure good communication between the Head Waiter and the team
- Have a perfect knowledge of the different dishes, appetizers, and wines served in the restaurant
- Guide the client towards the suggestions and dishes proposed daily by the Chef
- Ensure optimal customer satisfaction by providing the most courteous service and ensure the use of the name
- Manage reservations with the hostesses (flow, table distribution, etc.) during service (regular communication on availability and customer expectations)
- Constantly seek to improve the product and make the service more efficient
- Immediately report any malfunction of the work environment or equipment
- Other tasks as assigned
Qualifications
- Previous experience is an asset
- Minimum of three years experience in catering
- Fluency in French and English, good knowledge of Italian
- Knowledge of Micros, Microsoft is a plus
- Very good presentation
- Ability to work in a team
- Ability to work effectively under pressure in a fast-paced environment
- Ability to focus attention on customer needs, remaining calm and courteous at all times
- Leadership skills
Additional Information
- Meal allowance
- Transport allowance
- Company mutual insurance with 50% coverage by the social fund
- Discounted rates at the hotel (restaurant, hairdresser, spa…)
- Discounted rates at Accor group hotels
