Operations & Guest Relations Associate (50–80%)

About the job

Your Responsibilities

You will oversee and support a broad range of operational and administrative tasks, including:

• Guest Relations & Operations
  Managing guest requests, bookings and stay inquiries, Handling check-ins, check-outs, and handovers, Acting as the main contact for guests; resolving issues quickly and professionally, Coordinating cleaning and maintenance teams
• Contract & Administration
  Preparing and managing guest contracts and extensions, Overseeing deposits, rental payments and refunds, Maintaining a clear payment and occupancy overview
• Property & Partner Management
  Assisting with new property setup (furnishing, onboarding, coordination), Supporting property sourcing and onboarding processes, Maintaining relationships with property owners and local partners
• Marketing & Community
  Posting property listings and managing advertisements, Contributing to social media presence (Instagram, LinkedIn, etc.), Supporting branding efforts and guest communication templates
• General Support & Optimization
  Identifying and improving daily workflows, Ensuring operational consistency across all A/NTERIM properties

Your Profile

• Experience in property management, administration, or customer service
• Strong organizational and communication skills (German & English required)
• Reliable, proactive, and solution-oriented mindset
• Comfortable working independently and managing several properties at once
• Tech-savvy and familiar with tools like Excel, Google Workspace, and booking platforms
• A genuine interest in hospitality, design, and modern urban living
• Open to learn new things

Why Join A/NTERIM

• Work directly with the founder in a growing, innovative real estate & hospitality company
• Take ownership of diverse tasks and shape your own role
• Gain deep insight into operations, property development, and brand management
• Flat hierarchy, flexibility, and trust-based work culture