Call-Agent CSL Lausanne 60%
Lausanne
Key information
- Publication date:01 October 2025
- Workload:60%
- Contract type:Unlimited employment
- Place of work:Lausanne
Job summary
Certas is a Swiss specialist in professional alarm management. Join our dynamic team today!
Tasks
- Coordinate and assist clients as a Call-Agent.
- Monitor messages from various alarm systems.
- Ensure timely action during emergencies.
Skills
- No specific background required, just enthusiasm!
- Strong communication and coordination skills.
- Proficiency in using IT tools for communication.
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WHO WE ARE
Certas is the Swiss specialist in professional alarm management. In our three alarm and dispatch centers (Zurich, Lausanne, and Lugano), qualified employees monitor messages of all types from alarm or technical systems. In the centers, our staff ensure that in case of emergency, the necessary measures are taken in a minimum amount of time and that the appropriate people can intervene.
Are you interested in working in a security company where the daily routine is to ensure telephone availability through IT tools?
Then come join us by sending your application for our Lausanne site, for the position of
YOUR CHALLENGES
These events and others are the "daily events" at Certas! As a Call-Agent, you act as a coordinator behind the scenes and thus ensure the assistance and security of our clients.
Are you ready to take on these challenges?
OUR OFFER
You will join a motivated, professional, and accessible team. An interesting and varied job in a pleasant working atmosphere awaits you in a booming sector, and you will benefit from comprehensive training upon arrival.
YOUR PROFILE
YOUR STRENGTHS
ARE YOU THE PERSON WE ARE LOOKING FOR?
If you think you match the desired profile, do not hesitate to send us your complete application file at www.certas.ch. Ms. Caroline Jansen is already looking forward to discovering your application and is gladly available to answer all your questions.
Certas SA, Swiss alarm and dispatch center
Caroline Jansen, HR Manager
Chemin de Bérée 52, P.O. Box 268, CH-1000 Lausanne 10
Tel. +41 21 213 52 27