Customer Service Assistant 100% (m/f/d)
Key information
- Publication date:14 January 2026
- Workload:100%
- Contract type:Permanent position
- Place of work:Wil
Job summary
Join our team as a Customer Service Assistant! Dynamic work awaits.
Tasks
- Support customer service with friendly communication.
- Handle administrative tasks like warranty and order management.
- Coordinate customer appointments and parts orders effectively.
Skills
- Completed commercial or technical training, preferably automotive.
- Basic knowledge of service and repair processes required.
- Strong IT skills and familiarity with digital tools essential.
Is this helpful?
Do you enjoy customer contact and have a good sense for service? Then we are looking for you!
Dealing with customers is in your blood and you keep an overview even in a busy workday? With your service-oriented manner, organizational talent, and commitment, you are exactly right with us – because you support our customer service team and ensure that our customers feel well taken care of from the start.
What makes us special? Our family-like working atmosphere, short communication channels, and always an open ear for your ideas and wishes. With us, you never stand still – we promote you and accompany you on your career path.
Sounds like your next step? Then don’t wait any longer and become part of our team as:
Customer Service Assistant 100% (m/f/d)
Your tasks:As a customer service assistant, you support our customer service in daily business and are an important contact person for our customers. With your service-oriented approach, you ensure smooth processes and high customer satisfaction.
- You support customer care in customer service and ensure a friendly and competent first contact – both in person and by phone
- You assist customer service with administrative tasks such as warranty issues, vehicle acceptance, preparation of offers and orders, and processing customer inquiries
- You conduct clarifications with internal departments and external partners and plan and coordinate customer appointments
- You support the spare parts warehouse in daily business, coordinate parts orders, handle availability inquiries, and prepare parts offers
- You have completed commercial or technical training, preferably in the automotive sector – or are willing to complete further training in customer service
- You have initial knowledge of the service and repair process as well as in the spare parts warehouse area and have already gained some practical experience
- You bring basic technical understanding in the areas of vehicle mechanics, electronics, and diagnostic systems
- With your open and communicative manner, you find it easy to conduct customer conversations in a friendly and professional way
- A confident handling of digital tools and IT skills is natural for you
- Fitness for free: Use our in-house fitness studio – completely free of charge
- Wrenching allowed: Our workshop is also available for your own car
- We invest in you: Financial support for further training that advances us together
- Team with vibes: An upbeat, uncomplicated, and super friendly team
- Flat hierarchies: Communication at eye level, short paths, and open doors
Are you ready to contribute in a family-like and expanding company in a dynamic industry? Do you want to tackle potentials with us and celebrate sustainable successes?
Take the step towards personal change and apply at von Rotz Group. We support you on your way and look forward to your application.
Contact person: Philipp Bischofberger
