SERVICE TECHNICIAN (M/F/D) FOR HEATING / HEAT PUMPS IN HEINSBERG-AACHEN

SERVICE TECHNICIAN (M/F/D) FOR HEATING / HEAT PUMPS IN HEINSBERG-AACHEN

WOLF is a leading provider of sustainable heat pumps, hybrid solutions, and highly efficient ventilation systems. WOLF supports planners, installers, and end customers throughout the entire design process and the coordination of components of heating systems and ventilation devices in the areas of heating, solar, climate, and ventilation, thus ensuring an optimal indoor climate – for single-family homes and multi-family houses up to office buildings and industrial plants.

WOLF is part of the Ariston Group, a globally leading company for sustainable thermal comfort, offering a unique, comprehensive range of solutions for climate comfort, hot water preparation, and air treatment as well as components and burners. The group, listed on Euronext Milan since November 2021, achieved sales of over 2.6 billion euros in 2024. The company employs over 10,000 people, is represented in 40 countries on 5 continents, and has 28 production sites as well as 28 research and development centers. The group emphasizes its commitment to sustainability through the development of renewable and highly efficient solutions such as heat pumps, hot water heat pumps, hybrid systems, residential ventilation, air treatment, and solar thermal systems. The group is also characterized by continuous investments in technological innovation, digitalization, and advanced connectivity solutions. The group operates under the global strategic brands Ariston, Elco, and Wolf, as well as in the components and burner business under brands such as Calorex, NTI, HTP, Atag, Brink, Chromagen, Racold, as well as Thermowatt and Ecoflam.

Your tasks

Carrying out commissioning, troubleshooting, repairs, maintenance, and other services on behalf of our customers

Support and advise our customers on-site in a partnership-based manner

Trustful cooperation with order dispatch, internal service, and sales

Taking on-call duty on alternating weekends during the day together with colleagues

Preparation of deployment reports & protocols and independent management of spare parts

Your profile

Completed technical vocational training with further training to master/technician or alternatively vocational training with many years of professional experience – also gladly as a career changer from a comparable industry (e.g., mechatronics, electrical, household appliance technology, maintenance, MSR technology, etc.)

Experience in customer service and/or installation and hydraulics

Refrigeration certificate or initial knowledge in refrigeration technology is an advantage

Attributes such as flexibility, reliability, and customer orientation

Handling common computer programs is not a challenge

Your prospects

A company vehicle for private use, a smartphone, and modern tool equipment

Attractive, performance-based pay with 30 days of annual leave, as well as holiday and Christmas bonuses

Excellent onboarding, regular training, and development opportunities

Great professional freedom in a modern working environment with fast communication channels

Development opportunities in a family-run company with continuous growth in a sustainable and future-oriented industry

Open and appreciative corporate culture and collegial cooperation across all hierarchy levels

We are committed to the principle of equal employment opportunities for all people by providing an accessible, welcoming, and inclusive working environment in accordance with legal obligations.

WOLF is a leading provider of sustainable heat pumps, hybrid solutions, and highly efficient ventilation systems. WOLF supports planners, installers, and end customers throughout the entire design process and the coordination of components of heating systems and ventilation devices in the areas of heating, solar, climate, and ventilation, thus ensuring an optimal indoor climate – for single-family homes and multi-family houses up to office buildings and industrial plants.

WOLF is part of the Ariston Group, a globally leading company for sustainable thermal comfort, offering a unique, comprehensive range of solutions for climate comfort, hot water preparation, and air treatment as well as components and burners. The group, listed on Euronext Milan since November 2021, achieved sales of over 2.6 billion euros in 2024. The company employs over 10,000 people, is represented in 40 countries on 5 continents, and has 28 production sites as well as 28 research and development centers. The group emphasizes its commitment to sustainability through the development of renewable and highly efficient solutions such as heat pumps, hot water heat pumps, hybrid systems, residential ventilation, air treatment, and solar thermal systems. The group is also characterized by continuous investments in technological innovation, digitalization, and advanced connectivity solutions. The group operates under the global strategic brands Ariston, Elco, and Wolf, as well as in the components and burner business under brands such as Calorex, NTI, HTP, Atag, Brink, Chromagen, Racold, as well as Thermowatt and Ecoflam.

Your tasks

Carrying out commissioning, troubleshooting, repairs, maintenance, and other services on behalf of our customers

Support and advise our customers on-site in a partnership-based manner

Trustful cooperation with order dispatch, internal service, and sales

Taking on-call duty on alternating weekends during the day together with colleagues

Preparation of deployment reports & protocols and independent management of spare parts

Your profile

Completed technical vocational training with further training to master/technician or alternatively vocational training with many years of professional experience – also gladly as a career changer from a comparable industry (e.g., mechatronics, electrical, household appliance technology, maintenance, MSR technology, etc.)

Experience in customer service and/or installation and hydraulics

Refrigeration certificate or initial knowledge in refrigeration technology is an advantage

Attributes such as flexibility, reliability, and customer orientation

Handling common computer programs is not a challenge

Your prospects

A company vehicle for private use, a smartphone, and modern tool equipment

Attractive, performance-based pay with 30 days of annual leave, as well as holiday and Christmas bonuses

Excellent onboarding, regular training, and development opportunities

Great professional freedom in a modern working environment with fast communication channels

Development opportunities in a family-run company with continuous growth in a sustainable and future-oriented industry

Open and appreciative corporate culture and collegial cooperation across all hierarchy levels

We are committed to the principle of equal employment opportunities for all people by providing an accessible, welcoming, and inclusive working environment in accordance with legal obligations.

Mainburg, DE, 84048