Business Consultant Commercial Printing

Publication date:25 June 2025
Workload:100%
Contract type:Unlimited employment
Place of work:Spreitenbach

Job summary

Join Graphax AG, a leading provider of innovative tech solutions. Enjoy a dynamic work environment with ample growth opportunities.

Tasks

Support sales teams with complex projects and act as the technical contact.
Conduct customer presentations and training on hardware and software.
Provide technical support via phone, online, or on-site visits.

Skills

Completed education in the graphic industry with years of relevant experience.
Strong knowledge of printing processes and data handling.
Proficient in MS Office and Adobe Creative Cloud.

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About the job

Graphax AG, headquartered in Spreitenbach with eight branches in the German and Western Switzerland, employs around 190 people. Due to a broad range of services and thanks to our team of experts, we are among the leading providers of innovative technologies in the areas of Enterprise Content Management, printer fleet management, and complete solutions for digital as well as paper-based document workflows in the B2B market. Our services include comprehensive packages consisting of consulting, hardware and software solutions, services, as well as service and support. We are looking for a committed individual for our location in Spreitenbach who understands our customers and develops suitable solutions together with them.

Your main tasks include:

In this versatile role, you support our sales teams in the German-speaking part of Switzerland with complex projects and act as a technical contact person for our customers. Other tasks include:

Conducting customer presentations and training on hardware, software, and workflows
Technical support for our customers – by phone, online, or on-site
Close collaboration with the sales team on strategy implementation, configurations, and offers
Support with tenders as well as validation of technical solutions
Maintenance and expansion of customer relationships through regular visits independently
Active role in training the sales team on new products
Independent sale of (follow-up) training as needed
Technical responsibility for our showroom in Spreitenbach
Ongoing documentation of all customer contacts in the CRM system
Interface function between sales and technical departments for customer concerns
Continuous further training in relevant systems and tools (e.g., EFI, Mplus)

Your profile:

Completed training in the graphic industry
Several years of experience as a digital print operator or machine operator in offset printing
Very good knowledge of the printing process and print data processing
Analytical thinking and structured working method
Knowledge in the area of color management
Solid IT skills: confident handling of MS Office and Adobe Creative Cloud
Good knowledge of controllers or RIP systems (e.g., Fiery) as well as PDF analysis
Willingness to make regular customer visits in the German-speaking part of Switzerland
Independent, structured, and solution-oriented working style
Positive attitude and strong social skills
German as mother tongue, English and French are an advantage
Driver's license category B

We offer you:

A versatile role with great creative freedom
Modern working environment with flexible working models
Attractive employment conditions with good social benefits
Opportunities for further training for personal and professional development
Location with good transport connections
A collegial working environment in a successful Swiss SME

Have we sparked your interest? Then we look forward to receiving your electronic application. If you have any questions about the position, please contact Manuel Simmen, Head of Product Management, email: manuel.simmen@graphax.ch.