Commercial Clerk Central Office and Reception (60%) - Start: January 1, 2026
Stadt Luzern
Luzern
Key information
- Publication date:29 August 2025
- Workload:60%
- Place of work:Luzern
Job summary
Die Sozialen Dienste suchen kreative Köpfe, um neue Wege zu gehen. Werde Teil eines engagierten Teams und gestalte mit!
Tasks
- Am Empfang und im Backoffice kümmerst du dich um die Triage der Telefone.
- Du hilfst bei der Archivbewirtschaftung in allen Bereichen.
- Aktiv optimierst du Arbeitsabläufe und nutzt digitale Tools.
Skills
- Kaufmännischer Lehrabschluss und Erfahrung im ähnlichen Bereich.
- Freude am Kontakt mit Klient*innen und respektvollem Umgang.
- Teamarbeit und Organisationstalent in stressigen Situationen.
Is this helpful?
The Social Services are taking new paths. Do you want to actively contribute and help shape them?
Your tasks
- Together with your team, you handle the triage of phone calls at the Social Services reception or in the back office, provide information, issue confirmations, and process the daily mail.
- You perform tasks in archive management for all areas.
- You actively help to optimize workflows and enjoy shaping the workday with digital tools.
- You are flexible in deployment and can step in during bottlenecks.
Your profile
- Commercial apprenticeship with professional experience in a comparable field of work.
- You enjoy contact with clients and pay attention to respectful and appreciative interaction.
- You like working in a team and have experience with people in difficult life situations.
- You like organizing and keep an overview in hectic situations.
- You are a communicative and open-minded person.
