Front Office Employee 80-100%

About the job

Naturalness, genuine hospitality, and attention to detail. At Panorama Resort & Spa, we place the highest value on personal service, which makes us so well known. Just a few minutes outside the cities of Zurich and Lucerne, the wellness hotel Panorama Resort & Spa is located in Feusisberg with a spectacular view over Lake Zurich. A first-class spa and thermal area of over 2,000 m², two sensual restaurants, a stylish sky bar, as well as 86 rooms and suites guarantee our guests unforgettable moments in an exclusive location.

Our approximately 150 employees work in a demanding environment that offers many individual development opportunities and is characterized by a collegial atmosphere. To complement our Front Office team, we are looking for a Front Office Employee 80-100% from January 1, 2026, or by arrangement.

We offer you

• A versatile and interesting range of tasks in a future-oriented, professional, and successful family business

• Opportunities for development, room for new ideas, as well as good training and further education opportunities

• An open corporate culture with a motivated and dynamic team

• A long-term position in the most beautiful location with the best view over Lake Zurich

• Use of modern tools for precise working time recording and internal communication

• A staff apartment a few minutes' walk from the hotel at attractive conditions and subject to availability

• Various benefits, including freshly prepared staff meals at a flat rate, free parking spaces, free use of the wellness area, and much more

Your versatile tasks

• Warm welcome and farewell to our national and international guests, residents, and members

• Carrying out check-ins and check-outs with the PMS program Opera-Cloud

• Individual advice and care of our guests throughout their entire stay

• Responsibility for cash management and settlement at the end of each shift

• Creation of vouchers with the voucher program "Incert"

• Taking over various administrative tasks as well as invoicing

• Close cooperation with various departments as a central contact point in the Front Office

• Professional complaint management

• Carrying out general concierge tasks

Your profile

• Completed training in the commercial sector or hospitality industry

• Professional experience in upscale gastronomy or reception area

• Very good German skills and good English skills, additional foreign language skills are an advantage

• Experience with the programs "Incert" and "Opera Cloud" is desirable

• A warm, open, and communicative personality with joy in working with various departments

• High quality awareness and pronounced organizational talent

• You keep a cool head and maintain an overview even in hectic situations

Would you like to become part of the Panorama team? Sabrina and Gabriela look forward to your meaningful and complete online application. If you have questions about this position, you can reach us during the week at 044 786 00 32 or via email mitarbeiterabteilung@panoramaresort.ch .