HEAD OF SERVICE TECHNICIAN HOUSEHOLD APPLIANCES (m/f/d)

Zürich

Key information

Publication date:25 April 2025
Workload:100%
Contract type:Unlimited employment
Place of work:Zürich

Job summary

Join Hans Eisenring AG, a family-owned business since 1988. Enjoy a unique experience in kitchen construction and service.

Tasks

Lead and coordinate the service team for household appliances.
Support technicians and develop training programs for solutions.
Manage spare parts inventory and handle complex service requests.

Skills

Years of experience in technical service for household appliances.
Strong leadership skills and team motivation.
Excellent customer service and communication skills.

Is this helpful?

Hans Eisenring AG - Family business with tradition since 1988
Hans Eisenring AG has been a family-run business for over 35 years. We offer a unique customer experience: everything from a single source, through the unique combination of kitchen construction,
stonework and service.
To strengthen our team, we are looking immediately or by arrangement for a committed and motivated
HEAD OF SERVICE TECHNICIAN
HOUSEHOLD APPLIANCES (m/f/d)
Area of operation Region Zurich / Eastern Switzerland
100%
YOUR AREA OF RESPONSIBILITY IN THE KITCHEN CAPITAL
Leadership and coordination of the service team for household appliances on site as well as by phone
Support of the service technicians
Development and implementation of training for service technicians in the area of technical solutions and
customer communication as well as the establishment and expansion of the HEAG Training Academy
As a role model, you visit our customers with your service vehicle and repair household appliances in the kitchen or laundry room (about 50% of the activity)
Preparation of cost estimates, replacement offers and reports on the assignments
Support and planning in work preparation (AVOR) and handling of complex
service requests and technical support of the internal service
Management and administration of the spare parts warehouse
WHAT YOU BRING TO THE KITCHEN CAPITAL
Many years of professional experience in the technical service area of household appliances, with commercial training
Leadership experience and a good sense for team leadership and motivation
NIV 15 - residence permit or willingness to obtain it
High customer orientation and excellent communication skills
Experience with common Office programs (Word, Excel, PowerPoint)
WHAT AWAITS YOU IN THE KITCHEN CAPITAL
An exciting job with attractive employment conditions including bonus component
Easy ordering of required spare parts via iPad, which are delivered directly to the service vehicle - so that the service assignment can be started from home
Payment of the NIV 15 - residence permit / if not yet available
Service vehicle (station wagon) for private use
The chance to develop and implement innovative service concepts
A modern and collegial working environment that leaves room for your own ideas
Success depends on courage. We look forward to receiving your application documents.
HANS EISENRING AG
David Lütold, Human Resources
Pumpwerkstrasse 4 · 8370 Sirnach
Tel. 071 969 19 19
Success depends on courage. We look forward to your complete application documents. www.eisenring-service.ch