Cashier/Customer Service Employee (m/f/d) 40%

Aarau

Key information

Publication date:22 August 2025
Workload:40%
Place of work:Aarau

Job summary

Join Manor AG as a part-time cashier/customer service staff in Aarau! Enjoy a dynamic work environment with great team spirit and growth opportunities.

Tasks

Ensure smooth operations at the checkout and provide professional service.
Welcome customers warmly and address their inquiries actively.
Handle customer complaints and provide prompt, effective solutions.

Skills

Ideally, you have a completed retail or commercial education.
Strong communication skills and customer-oriented approach.
Team player with good IT skills and fluent German.

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Aarau | Part-time 40% | permanent | from 01.11.2025 |

Cashier/Customer Service Employee (m/f/d) 40%

GLÜCKSMOMENTE – that is our promise, which guides our service. With the values of team spirit, agility, and customer focus that shape our work, we make Manor the number 1 omnichannel department store for everyday life. Do you feel comfortable in a dynamic environment and want to contribute your strengths? Then you are exactly right with us.

To strengthen our team in the Cashier/Customer Service area, we are looking for a motivated and committed Cashier/Customer Service Employee, 40%, at the Aarau location starting 01.11.2025.

Your responsibilities
- You ensure a smooth process at the checkout and provide a professional check-out service.
- You warmly welcome our customers and actively approach them.
- You take care of customer concerns and complaints and quickly and confidently develop solutions.
- You ensure comprehensive and competent advice in the assortment and service area, covering both our offline and online offerings.
- You place webshop orders for our customers via tablet, creating a unique, comprehensive shopping experience.
- You are the contact point for e-shop pickups and e-shop returns.
- You are an expert for our Manor World Mastercard and our loyalty programs.

Your profile
- Ideally, you have completed basic training in retail or commercial fields.
- You have experience in a comparable position, preferably in customer service.
- You are a communicative personality and enjoy interacting with different stakeholders.
- You can handle a high customer frequency and keep an overview even in hectic situations.
- You are a team player and value a neat appearance and exemplary manners.
- You have good IT skills and are proficient in common Office applications.
- You speak fluent German and preferably have knowledge of another national language.
- You have a clean debt collection and criminal record extract.

Manor AG, headquartered in Basel, is the Swiss market leader in the department store sector with a market share of around 60 percent. The company employs around 6,800 people and trains about 200 apprentices annually. Manor AG operates 65 department stores, 25 Manor Food markets, 23 Manora restaurants, and 3 distribution centers.