Front Office Staff (80-100%)
Basel
Key information
- Publication date:08 August 2025
- Workload:80 – 100%
- Contract type:Unlimited employment
- Place of work:Basel
Job summary
Join our vibrant team at Hotel ODELYA in Basel, where tradition meets sustainability. Enjoy a dynamic work environment with great benefits.
Tasks
- Welcome and assist guests with natural friendliness and professionalism.
- Ensure smooth front office operations, including check-in/check-out.
- Coordinate with departments like housekeeping and service for seamless service.
Skills
- Completed vocational training in hospitality or tourism required.
- Strong guest orientation, social skills, and polished demeanor essential.
- Excellent German and English skills, other languages a plus.
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Front Office Staff (80-100%) - Basel
In the heart of Basel, surrounded by a green oasis, we at Hotel ODELYA combine tradition with sustainability, tranquility with urban dynamism, and hospitality with genuine warmth. As part of our dedicated front office team, you play a significant role in providing our guests with a special, personal experience – from the first contact to departure.
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Your tasks – responsible & versatile:
• Welcoming, caring for, and bidding farewell to our guests with professionalism and natural friendliness
• Ensuring a smooth operation in the front office including check-in/check-out
• Coordinating with other departments such as housekeeping, service, and technical support
• Supporting and taking on administrative tasks
• Co-responsibility for quality assurance in guest service
• Training and onboarding new team members
• Contributing ideas for the further development of our service culture
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Your profile – competent & warm:
• Completed vocational training in hospitality or tourism
• At least 2 years of professional experience at the reception, ideally in city hotels or upscale hospitality
• Strong guest orientation, high social competence, and a well-groomed, confident appearance
• Organizational strength and personal responsibility – even in hectic moments, you maintain an overview
• Very good German and English skills, both spoken and written (additional languages are an advantage)
• Proficient use of hotel software (ideally Protel) and common MS Office applications
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What we offer you – inspiring & fair:
• A responsible position in a sustainably managed hotel with clear values
• A motivated, professional team with an open communication culture
• Central location in Basel with good accessibility yet quietly situated in greenery
• Discounted employee meals
• Opportunities for further training and development in a vibrant work environment
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📩 Have we piqued your interest?
Then we look forward to receiving your complete application via email at
👉 bewerbung@odelya.ch
For any questions, our management is happy to assist you at
📞 +41 (0)61 260 21 21
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Hotel ODELYA – sustainable. personal. in the heart of Basel.
