Test Customer (3 - 10%)

Stadt Winterthur

Winterthur

Key information

Publication date:22 August 2025
Workload:5 – 10%
Contract type:Unlimited employment
Place of work:Winterthur

Job summary

Join the vibrant city of Winterthur with over 120,000 residents. Experience a flexible and responsible work environment.

Tasks

As a test customer, evaluate Stadtbus Winterthur services.
Provide feedback on friendliness, cleanliness, and punctuality.
Work flexible hours, including evenings and nights.

Skills

Aged 25 to 65, living in the bus service area with a subscription.
Strong German language skills and good observational abilities.
Experience using PCs and smartphones for reporting.

Is this helpful?

The city of Winterthur is a city of education, culture, and gardens for its over 120,000 inhabitants and many other people. Our employees are in tune with the city and experience its diversity daily. You too contribute to making our city livable and keeping it that way. In doing so, we offer you responsibility, flexibility, and perspectives. As the market-responsible transport company, we are significantly responsible for the development and implementation of public transport in and around Winterthur. We transport over 30 million passengers annually and cover around 6 million km with almost 100 vehicles. From 01.10.2025 to 30.09.2026, you will be employed as a test customer on an hourly wage basis. In addition, you will be trained and prepared for your deployment.

Your Tasks

As a test customer, you assess the activities of Stadtbus Winterthur and evaluate the condition of our infrastructure.

You perform the activity almost exclusively while on the bus operation.

The scheduling of working hours is partially flexible.

The areas on which you provide us feedback include: Friendliness, helpfulness, driving style, punctuality, cleanliness, and information in the vehicle

Your Profile

25 to 65 years old

Resident in the catchment area of the city bus lines and regular user of the city buses and holder of a subscription

Willing to work irregular hours (during operating hours and also evenings and nights including night buses)

Very good German skills as well as good observation and comprehension skills

Good PC user skills, a PC (Windows) and internet connection at home must be available

Smartphone with data package or internet access must be available

What We Offer

Equality, diversity, and inclusion

Further benefits can be found on our website.

Contact

Your questions about the position will be gladly answered by Heinz Stock, Head of Quality Assurance and Sales, by email at heinz.stock@win.ch.
Learn more? https://stadt.winterthur.ch/

We look forward to your online application. Please select the "apply now" field below. Other applications will not be considered.