Assistant Accommodation Manager (M/F/X)

About the job

Join Accor, a group that brings together more than 45 brands, 5,500 hotels, 10,000 restaurants, and lifestyle destinations. Here, we believe in you and what you bring. There are many opportunities for development and growth. Every gesture, every smile, every action contributes to creating a positive and memorable impact for our customers, our colleagues, and also for our planet. Together, we embody the vision of responsible hospitality.
Become a Heartist®, and let your heart guide you in this world where life beats stronger.

Assistant Accommodation Manager (M/F)
Inspiring, motivated, and enthusiastic, as an Assistant Accommodation Manager (M/F), you showcase your leadership qualities and interpersonal skills to maximize the accommodation activity of the establishment and ensure an exceptional customer experience.

Customer reception and satisfaction: Ensure an operational presence on the ground
(reception, housekeeping service, coordination) to guarantee a flawless customer experience;
Be a true ambassador of the ALL – Accor Live Limitless loyalty program.
-Operational, administrative, commercial management and revenue control:
Contribute to managing accommodation revenue by ensuring consistency
between pricing strategy, commercial policy, and availability management.
-Team supervision and animation: Support the Accommodation Manager in
training and motivating teams.
What the establishment offers you:
Employee card offering discounted rates at Accor, training plans delivered in our Academies, 13th month pay, collective profit-sharing, bonus, profit-sharing, company health insurance, transport allowance, employee savings plan.
The opportunity to develop your talents and thrive within your establishment and worldwide
The ability to make a difference through our Ethical & Corporate Social Responsibility activities such as the GREEN KEY certification 
Your role:
Co-lead and manage all Floor and Accommodation Staff to ensure compliance with the establishment's standards and impeccable in-room service quality
Handle customer concerns, inspect common areas to guarantee a memorable experience for guests
 

Your experience and skills include:
Essential service quality; management experience is required
Proficiency in Opera software, fols or equivalent
Ability to create and maintain good relationships with stakeholders within the Department
Excellent communication promoting information sharing
Ability to manage a team, share a strong team culture, and encourage performance

Join a dynamic team and thrive in a 125-room hotel with a FIREHO restaurant in the heart of Marseille Provence airport.