Triage Specialist (m/f/d) 80%
Luzerner Psychiatrie AG
Luzern
Key information
- Publication date:28 October 2025
- Workload:80%
- Place of work:Luzern
Job summary
Luzerner Psychiatrie AG is a teaching hospital in Lucerne, providing care across various locations. Join a supportive team of over 1300 professionals dedicated to patient well-being.
Tasks
- Provide information to clients about treatment options.
- Conduct crisis consultations in person or by phone.
- Manage admissions and coordinate emergency entries.
Skills
- Diploma in nursing or equivalent experience is required.
- Strong reliability and decision-making abilities.
- Excellent communication and customer service skills.
Is this helpful?
Luzerner Psychiatrie AG is a teaching hospital of the University of Lucerne and is represented with its services at various locations in the canton of Lucerne and in Sarnen, canton of Obwalden. Over 1300 employees from various professional groups and specialist areas are committed to the well-being of patients with empathy and competence. The services are aimed at children, adolescents, and adults up to old age.
Triage Specialist (m/f/d) 80%
Your Tasks
- Provide information to referrers and directly affected persons about the treatment offer
- Offer and conduct crisis talks and/or consultations by phone and/or on site
- Responsible for registration, planning, and coordination of inpatient admissions and emergency admissions
- Write complete documentation in the system
- Close cooperation with doctors, ward managers, referrers, relatives, institutions, etc.
- Support the ZAK management in the further development of the department
- Willingness to cover irregular working hours/weekends and holidays
Your Profile
- Training as a certified nursing specialist HF or equivalent (FaGe)
- Professional experience in the psychiatric environment
- Initial professional experience in the coordination/disposition of emergencies or triage or similar is desirable but not mandatory
- You are exceptionally reliable, responsible, resilient, and used to working independently and making decisions
- High service orientation and customer focus are not foreign words to you
- You are a communicative person and appreciate contact with our customers
Benefits
- Appreciative and benevolent working atmosphere and collegial team
- At least 5 weeks of vacation
- Generous training opportunities
- Flexible workplace design in Lucerne or St. Urban
- Home office options
- Unique opportunity to work and develop in a newly created and cross-business area
Contact
Would you like more detailed information about this position? Els de Bakker, Head of Triage and Emergency Department, T 058 856 53 02, looks forward to your contact
About Luzerner Psychiatrie AG
Luzerner Psychiatrie AG is a teaching hospital of the University of Lucerne and is represented with its services at various locations in the canton of Lucerne and in Sarnen, canton of Obwalden. Over 1300 employees from various professional groups and specialist areas are committed to the well-being of patients with empathy and competence. The services are aimed at children, adolescents, and adults up to old age.
