Employee Backoffice/Sales Internal Service mobilezone B2B (m/f/d) 80 - 100% Urnäsch

30 January 2026
80 – 100%
Permanent position
Rotkreuz

About the job

As a leading independent Swiss telecom specialist, we offer competent advice, comprehensive services, and a complete range of devices in the mobile and fixed network telephony sector. With 120 sales outlets in all major Swiss towns and shopping centers, we are the most important independent sales partner for all network operators in Switzerland.

The mobilezone group is divided into the two business areas "Trade", which covers the private and business customer segments, and "Service Providing".

The business customer area - mobilezone business (B2B) - consists of the backoffice department based in Urnäsch AR, key account management and project management, which takes care of large customers and all projects, as well as regional teams of account managers who take care of SME customers on the move.

To support our backoffice team, we are looking for you in Urnäsch immediately or by arrangement as:

We offer you:

Modern infrastructure in a central location (Urnäsch)
Working in a young, dynamic team
Sustainability lived in everyday work
Hybrid work model with fixed office and home office days

Accident insurance in the private department
Appreciative corporate culture
Employee offers in the telecommunications sector
Attractive BVG insurance benefits

Requirement for this interesting job is a commercial basic education. Initial professional experience in an administrative activity in internal service, ideally in the telecom sector, is an advantage. You are proficient in handling MS Office products (Excel, Word, Outlook). Fluent German skills are a must, very good French skills (spoken and written) are mandatory. Other languages (Italian, English) are a plus.

We are looking for a committed and enthusiastic member for our young, motivated team. With joy and

structured approach, you tackle the most diverse tasks. As an accessible and flexible team player,

you communicate openly and straightforwardly with internal and external stakeholders and work with a lot of

personal responsibility. If you also have a flexible, communicative, and independent personality, then we definitely want to get to know you.

You take on the following tasks:

Order processing including data entry in internal systems and provider tools
Timely processing of telephone as well as written inquiries
Active support of the B2B sales team
Handling telephone concerns including active complaint management
Customer support regarding device orders, repairs, information on contract details, etc. in German and French

Apply now via the online application system. For further information about the position, our HR team will be happy to assist you at +41 58 400 24 42 .

Apply now

mobilezone ag, Tüfenbergstrasse 11, 9107 Urnäsch | https://mobilezone.ch