Technical Clerk Service 60% - 80%
Hälg Group
Aarau
Key information
- Publication date:21 October 2025
- Workload:60 – 80%
- Contract type:Unlimited employment
- Place of work:Aarau
Job summary
Die Hälg Group is a leading service provider for building technology and facility management in Switzerland. We offer a dynamic work environment with great benefits.
Tasks
- Handle customer inquiries and service requests efficiently.
- Create and track service orders for heating, ventilation, and more.
- Plan maintenance and repair schedules for client systems.
Skills
- Commercial or technical education with relevant experience required.
- Proficient in ERP systems and MS Office applications.
- Strong communication skills and customer-oriented approach.
Is this helpful?
For Hälg & Co. AG, a company of the Hälg Group, we are looking for a Technical Clerk Service 60% - 80% in Aarau.
Your Challenge
- Receiving and processing customer inquiries and fault reports
- Creating and tracking service orders
- Communication with customers, technicians, and internal departments
- Service scheduling (heating/ventilation/air conditioning/sanitary)
- Scheduling maintenance and repairs
- Processing orders, invoices, and quotes
Your Profile
- Commercial or technical training
- Experience in order processing, scheduling, or customer service, ideally in building technology
- Confident handling of ERP systems and MS Office
- Customer orientation and strong communication skills in dealing with customers and technicians
- Resilience, flexibility, teamwork, and assertiveness
Our Offer
- At least 5 weeks of vacation and the option to purchase additional vacation days
- Attractive development opportunities in daily work or through internal and external training
- An open communication culture as well as diverse opportunities for active participation and taking on responsibility
- With over 1,250 employees nationwide in Switzerland, we are strong enough to implement exciting projects and at the same time small enough to maintain personal contact
