Key Account Manager for Construction Companies

Würth AG supplies craftsmen of all trades with quality products and coordinated system solutions around the workshop, warehouse, and on the go. The versatile range includes over 150,000 items: from screws, dowels, and fittings to tools, machines, chemical-technical products, and occupational safety to vehicle equipment and warehouse management. Proven since 1945 and based in Switzerland since 1962, Würth AG offers tailored solutions with the goal of making everyday life easier for its partners. Würth AG, headquartered in Arlesheim (BL), is a company of the globally active Würth Group.

ResponsibilitiesAs a Key Account Manager Construction in the Construction Site Project Management department, you take responsibility for the strategic support and further development of the largest construction companies in Switzerland. Together with a dedicated field sales team and your internal sales partners, you work purposefully to further expand our market position with key customers and achieve significant growth. You know the needs of your customers – both on the construction site and in the administrative building – and develop individual strategies to exploit potential.

• Development and implementation of individual key account strategies and development plans per customer. Targeted building and expansion of sustainable networks – especially with the most important decision-makers (including C-level) – for strategic exploitation of potential
• Independent identification, contact, and maintenance of decision-makers. Independent customer visits at company headquarters and construction sites – if necessary together with field sales or technical specialists.
• Close cooperation with regionally responsible field sales employees as well as tandem work with a KAM internal sales employee for optimal customer care across all levels.
• Coordination and co-support of international construction groups in cooperation with international key account management. Participation in the further development of construction site project management, e.g., through workshops, sales support, or marketing initiatives.
• Strengthening customer loyalty through targeted use of processes, services, and value-added offers along the customer journey.
• Responsibility for the analysis and monitoring of key figures, contract contents, and performance with KAM customers. Taking over relevant administrative tasks within the scope of customer responsibility

Requirements

• Several years of experience in key account management – ideally in the main construction trade – as well as sound industry knowledge and an existing network of relevant decision-makers.
• Negotiation-level language skills in German; French is an advantage
• High customer orientation, confident appearance at C-level, as well as technical understanding for target-group-appropriate consulting and solution finding.
• Sound knowledge in customer analysis and the development and implementation of sales strategies; strong numerical understanding and experience in dealing with KPIs and customer controlling.
• High degree of self-motivation, success-oriented and structured working style, pronounced self-organization, as well as very good MS Office skills (especially Excel, PowerPoint, Outlook). Willingness to travel throughout Switzerland (2–3 days/week).

We offer

• A key role with high personal responsibility and scope for design
• Collaboration with a motivated, interdisciplinary team
• Direct influence on the strategic expansion of an important customer segment
• Attractive employment conditions and targeted development opportunities
• Modern work equipment and a professional working environment