Dispatcher Technical Customer Service – Biel Region (BE), Permanent Position (80–100%)
Biel&
Key information
- Publication date:31 October 2025
- Workload:80 – 100%
- Contract type:Unlimited employment
- Place of work:Biel&
Job summary
Join an established industrial company in Biel! Exciting role with growth potential.
Tasks
- Plan and coordinate technical customer service for rail vehicles.
- Manage customer orders from start to finish, including invoicing.
- Serve as the key link between workshop, logistics, and customer care.
Skills
- Technical background in automation or mechanics required.
- Strong organizational skills and attention to detail needed.
- Excellent communication and team spirit essential.
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Dispatcher Technical Customer Service (80–100%) – Permanent position in the Biel region
Company description
selected ag is your first address for modern, bilingual personnel placement in Switzerland. With great commitment, expertise, and a strong network, we bring professionals and companies together – efficiently, personally, and on equal footing.
For our client – an established industrial company in the Biel region, specializing in technical services and maintenance in the mobility sector – we are looking immediately or by arrangement for a committed personality as Dispatcher Technical Customer Service (80–100%) with development potential towards project management.
Profile
- You plan and coordinate workshop and field service deployments in the area of technical customer service for rail vehicles.
- You record and manage customer orders from A to Z, including billing.
- You act as the central interface between workshop, logistics, customer service, and internal specialist departments.
- You monitor deadlines and resources of technical projects.
- You take on administrative tasks (planning, workshop documents, documentation, controlling).
- You represent team members within dispatching and support adjacent areas such as parts logistics.
Your profile
Completed technical basic training (e.g., automation technician, polymechanic, mechatronics technician).
Additional training in commercial or business administration (e.g., technical clerk, HF, TS).
Experience in dispatching, maintenance, or project coordination is an advantage.
Organizational talent, structured working method, and quality awareness.
Communicative, solution-oriented personality with team spirit.
Very good German skills; French is a plus.
Driver's license category B required.
We offer you
A responsible permanent position with long-term development prospects.
Modern infrastructure, digital tools, and efficient processes.
A collegial, appreciative environment with short decision-making paths.
Careful introduction, practical onboarding, and individual support.
Contemporary employment conditions in a future-oriented company.
Interested?
Then we look forward to receiving your complete application documents at eli.beluli@selectedjobs.ch.
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