Head of Sales & Broker Service (m/f/d) Part-time/Full-time
Dübendorf
Key information
- Publication date:05 January 2026
- Workload:100%
- Place of work:Dübendorf
Job summary
The Dolder Grand offers a luxurious retreat in Zurich's stunning landscape. Experience the perfect blend of elegance, relaxation, and top-notch services.
Tasks
- Coordinate guest requests collaboratively across hotel departments.
- Manage the Housekeeping guest hotline using a digital system.
- Assist with administrative quality management and scheduling.
Skills
- Background in hospitality or house management is essential.
- Strong PC skills and knowledge of materials care required.
- Leadership and social skills are a must for this role.
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The Dolder Grand offers the perfect setting for people with a sense of enjoyment, exclusivity, and relaxation: 175 luxurious rooms and suites, exquisite gastronomy, a spa spanning 4,000 square meters, as well as spacious event and seminar facilities. The original "Curhaus" from 1899 presents itself as a new luxury city resort. The elevated location between the vibrant city and invigorating nature allows a magnificent view of the city of Zurich, the lake, and the Alps. The Dolder Grand is a member of The Leading Hotels of the World and Swiss Deluxe Hotels. Additionally, the Dolder Grand has a certified management system according to ISO 9001:2015 as well as an environmental management system certified according to EarthCheck corporate standards.
The exclusive, high-quality furnishings and functionality of the rooms and suites as well as the public areas characterize the Dolder Grand. The Rooms Division, including Front Office, Concierge, Belldesk, Housekeeping, and Floristry, focuses on highly professional, anticipatory, and seamlessly coordinated guest care in all activities.
The housekeeping team is looking for an administrative support with drive!
Your Tasks
- Coordinate guest requests in close cooperation with all hotel departments
- Support and manage the housekeeping guest hotline via our digital order system
- Coordinate room inventory and room status
- Coordinate and monitor all housekeeping maintenance matters
- Assist with uniform management and lingerie cost control
- Support in administrative quality management
- Duty scheduling
Your Profile
- Commercial, housekeeping, or hospitality basic training
- Professional experience in housekeeping
- Product knowledge, experience in caring for demanding materials
- Good PC skills
- Leadership and social competence
We Offer
- A dynamic and young team that does not forget the fun at work
- A lively environment in the leading Swiss luxury hotel industry
- Internal training
- Special rates for overnight stays in the houses of Swiss Deluxe Hotels
- Solid benefits for our employees internally
- Team events
