Service and Customer Service Technician 80-100%
Hohenems
Key information
- Publication date:28 August 2025
- Workload:80 – 100%
- Place of work:Hohenems
Job summary
Join Schmid Gruppe, a Swiss family business focused on renewable energy. This is a chance to thrive in a supportive work environment.
Tasks
- Handle diverse after-sales tasks for our heating systems.
- Analyze and resolve malfunction reports efficiently.
- Conduct maintenance, repairs, and system restarts as needed.
Skills
- Technical training in mechatronics or related fields required.
- Knowledge in electrical engineering and mechanics essential.
- Strong customer orientation and team spirit needed.
Is this helpful?
The Schmid Group is a modern Swiss family business that has specialized in renewable energy solutions since 1936. With around 520 employees at various locations worldwide, we work daily to help shape the energy of the future. As an innovative technology leader, we inspire with exciting energy solutions and sustainable services. Our open and appreciative corporate culture promotes creativity and supports the development of our employees. We are a strong team.
As part of our continuous growth and to support our team in Hohenems, we are looking for a committed, reliable, and motivated individual as of March 1, 2025, or by arrangement for the position of
Service and Customer Service Technician Wood Firing Systems 80% – 100% (m/f/d)
Your Tasks
- Versatile tasks in after-sales on our firing systems
- Analysis and troubleshooting of fault reports
- Maintenance and repairs as well as reporting
- Partial implementation of control system modifications
- Recommissioning of systems including functional checks
- Testing operational behavior on-site and via remote maintenance
- Customer consulting
- Communication and coordination with internal specialist departments
Your Profile
- Technical basic training as mechatronics technician, construction and agricultural machinery mechanic, chimney sweep, electronics technician, plant electrician, refrigeration technician, gas and water installer, or similar
- Expertise in electrical engineering and/or mechanics
- Experience in water hydraulics (heating) and control technology is an advantage
- Solid PC user skills (reporting)
- Reliable, analytical, and solution-oriented working style
- Good manners, customer orientation, and a strong team spirit
- Flexibility and willingness to travel (approx. 60% as needed throughout Europe)
We Offer
You can expect an exciting environment, attractive employment conditions, and a small, dynamic, and motivated team. Do you like to work independently and act reliably and competently? Then we should get to know each other! Please send us your complete application documents. We would be very pleased.
Take the next step and join us on the pioneering path of renewable energy.
Contact
Corina Brücker
Head of Human Resources / Member of the Executive Board
Phone number:+41 71 973 73 73
