IT Specialist

IT Specialist

DFINITY is seeking a dynamic and forward-thinking IT Specialist to join our team. In this role, you'll be at the innovation core, significantly shaping our technological infrastructure. This pivotal position offers significant growth opportunities, inviting you to play a crucial role in DFINITY's journey.

Key Responsibilities:

• Oversee and Improve IT Operations: Support company growth by ensuring IT systems are scalable, resilient, and efficient.


• Collaborate on Security: Work with security and platform teams to fortify our digital landscape against evolving threats.


• Automate Employee Lifecycle Processes: Enhance efficiency and the employee experience from onboarding to offboarding through automation.


• Comprehensive IT Support: From troubleshooting to advanced management, ensure our systems are reliable and optimized.


• Maintain Documentation: Keep our IT infrastructure and procedural documentation current and accessible.


• Network Management: Manage Cisco Meraki systems and resolve issues swiftly, maintaining network security and reliability.


• Vendor Liaison: Negotiate with vendors to optimize costs and performance, ensuring quality service and advantageous contracts.


• Lead IT Training: Educate employees on IT best practices, enhancing our organizational knowledge base.


• Implement Automation Projects: Drive IT operational efficiency through innovative automation solutions.


• Administer Systems and Tools: Manage MDM and IDP systems (with a focus on Kandji and Okta), and oversee our SaaS portfolio, including Atlassian tools and platforms like Slack and Google Workspace.


• Champion Web3 Transition: Identify opportunities for utilizing Web3 technologies for innovative enterprise solutions.


• Stay Informed: Keep abreast of the latest tech trends to inform our IT strategies and solutions.

Qualifications:

• Experience: Proven background in Systems Engineering, IT support, or similar, with extensive experience (e.g., 5+ years) working on a variety of IT challenges.


• Technical Skills: Expertise in scripting, proficiency with MDM solutions (especially Kandji), and extensive experience with IDP systems like Okta (including SAML and SCIM).


• Tool Proficiency: Skilled in administering Atlassian tools (Jira, Confluence, Opsgenie) and proficient with collaboration tools like Slack and Google Workspace.


• Collaboration and Communication: Strong interpersonal skills, proven success in cross-departmental collaboration, and the ability to simplify complex technical concepts.


• Web3 Enthusiasm: A strong interest in Web3 technologies, ideally with project or research experience, and a proactive approach to innovation.


• Problem-Solving: Exceptional problem-solving capabilities with a focus on customer and team-centric solutions.


• Language Skills: Fluent in English; proficiency in German is a plus.