Salesforce Consultant - Marketing Cloud

OWT is a strategy and technology consulting company, a subsidiary of Swisscom. We help our clients leverage new technologies to reshape their business, invent new products, or transform their organization.

Your mission:

• You advise and support clients in designing and deploying Salesforce Marketing Cloud solutions.
• You optimize customer journeys and automated campaigns with Journey Builder, Automation Studio, Email/Mobile Studio, and Personalization.
• You manage the migration from Pardot (Account Engagement) to Marketing Cloud Next, ensuring continuity and adoption of new features.
• You utilize data (SQL, Contact Builder, Audience Builder) and activate Data Cloud to enhance marketing segmentation and personalize omnichannel journeys.
• You deploy Agentforce Marketing to generate content, smart segments, and optimizations via generative AI.
• You integrate Marketing Cloud with the Salesforce ecosystem (Sales, Service, Data, Experience Cloud) and third-party systems.
• You ensure the quality, performance, and security of delivered solutions while transferring best practices to client and internal teams.

Your qualifications:

• Proven experience in Salesforce Marketing Cloud, especially in designing customer journeys, automation, and managing segmented campaigns
• Mastery of the main Marketing Cloud studios and tools (Journey Builder, Automation Studio, Email/Mobile Studio, Personalization)
• Experience in Pardot (Account Engagement) migration projects to Marketing Cloud Next
• Good command of advanced segmentation (SQL, Contact Builder, Audience Builder) and interest in activation via Data Cloud
• Understanding of integration, architecture, data governance, and performance challenges
• Marketing Cloud Consultant, Developer, or Email Specialist certifications appreciated; Architect certification is a plus
• Excellent communication and presentation skills, ability to support and advise clients in their strategic decisions
• Fluency in French and English (minimum C1 level); German is an asset.

We offer you:

• A young, dynamic, and deeply collaborative culture, fueled by a shared passion for new technologies, the world of tomorrow, and placing the client at the center of our concerns.
• An environment that promotes skill development through a clear career plan that allows ambitious and rapid prospects.
• A modern work model that encourages collaboration from our offices, home office, or client sites.
• A competitive salary with a good balance between professional and private life.
• The opportunity to work with prestigious and renowned companies on very diverse assignments around disruptive technologies.
• The chance to benefit from expert colleagues on their topics, always ready to share their expertise or constructive feedback.
• A proven mentoring model, with a person to support you in your professional and personal development throughout your journey at OWT.
• Very well-located and easily accessible offices in the center of Geneva, Lausanne, Zurich & Bern.

Join our team of passionate people and advance your career within a dynamic company with a unique culture!

Want to learn more about the OWT universe? Check out our page  Instagram  or  LinkedIn !