Manager Service Après Vente – Customer Service (100%, m/f/d)

You are

• experienced in the administrational field, preferably in the watch and/or in the technical industry?
• used to structured and detail-oriented work?
• a motivated and winning personality who likes to take on responsibility?
• flexible and open to the new and unfamiliar?
• solution-oriented and ready to take on any challenge?
• a hands-on team player?

You can

• manage the entire SAV area in close cooperation with our watchmakers?
• respond professionally to our customers, understand and implement their needs?
• provide competent advice for spare parts to clients - in our atelier, as well as worldwide ?
• build and maintain close, trusted and long-lasting customer relationships?
• take decisions with a sense of proportion that are the best solution for all parties involved?
• be enthusiastic about the ideas and technologies behind our unique time pieces?
• communicate on all social media channels and are familiar with new technology?
• converse fluently in German and English?

You want to

• work in a family business in which openness is cultivated and short decision-making paths are lived?
• be part of a team where you can contribute your ideas and make a difference?

We look forward to meet you and receive your application !