Shift Coordinator

About the job

Company Overview

At McDonald’s, every shift is an opportunity to learn, make a difference, and have fun! Our team loves working together, supporting each other, and providing great moments for our guests and team members. If you’re looking for a dynamic, friendly job full of opportunities, you’re in the right place!

Job Description

As a Shift Coordinator, you are the point of reference for your team and the hosts. You organise and lead your shift, ensure everything runs smoothly, and make sure everyone feels comfortable and safe. You motivate the team, help where needed, and bring your positive energy to every shift. You lead by example in food safety, quality, service, cleanliness, and hygiene, and you are always ready to coach and support your team.

Main Responsibilities

• Organise and lead your shift for a seamless restaurant experience
• Ensure a safe and welcoming environment for customers and the team
• Maintain high standards of quality, service, cleanliness, and hygiene
• Support the team during busy periods – in the kitchen, at the counter, or in the dining area
• Foster team spirit and motivate team members
• Communicate openly and manage conflicts with empathy and respect
• Use management tools (scheduling, till, orders, inventory)
• Support training and development initiatives

Required Qualifications

• Reliable, responsible, and positive attitude
• Enjoy working with people and leading a team
• Open, empathetic, and respectful communication
• Proactive, inventive, and eager to learn
• Analytical mindset and comfortable with technology
• Resilient, flexible, and optimistic
• Good command of the local language

Benefits

• Flexible hours for a better work-life balance
• Multicultural and supportive team
• Training and career advancement opportunities – many Managers started as Shift Coordinators!
• Salary and employment conditions in accordance with the CCNT provisions
• 50% discount on our products in restaurants in Switzerland
• Discounted Sunrise subscriptions
• Access to the Corporate Benefits platform
• Additional holidays offered to those over 50
• Free access to the largest online training library

How to Apply

Ready to join our team? Apply now and start your adventure at McDonald’s. We look forward to meeting you!