Customer Advisor Customer Center
ÖKK Versicherungen AG
Landquart
Key information
- Publication date:05 June 2025
- Workload:100%
- Contract type:Unlimited employment
- Place of work:Landquart
Job summary
Join our team as a Kundenbetreuer*in Kundencenter in Landquart! Enjoy flexible work@home options and a dynamic work environment.
Tasks
- Engage in 2nd level customer contact via phone and writing.
- Collaborate with various departments on product and billing inquiries.
- Identify sales opportunities and support system functions.
Skills
- Must have Kaufmann*Kauffrau EFZ or equivalent education.
- Strong team spirit and customer service orientation required.
- Proficient in relevant Office and IT systems, with language skills.
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Customer Advisor Customer Center
80-100%, Landquart, Work@Home
What to expect
- Telephone and written customer contact (2nd Level) regarding products, contracts, cost coverage, invoices, etc.
- Collaboration with the specialist departments
- Initiating and carrying out changes
- System support (1st Level)
- Identifying sales opportunities
- Flat hierarchies and an open corporate culture
- Dynamic, diverse, and humorous team
What you bring
- Commercial employee with EFZ or equivalent training
- High team ability as well as a pronounced customer and service orientation
- User knowledge of relevant office and IT systems
- Experience in customer service
- Precise as well as goal- and solution-oriented working style, quality-oriented thinking and acting
- Very good language skills in German as well as a fluent and well-groomed expression
- Good English skills, additional foreign languages such as French are an advantage
