Store Manager (m/f/d) - Chur Center City West (100%)

Store Manager (m/f/d) - Chur Center City West (100%)

• Full-time

Company Description

Job Description

WHAT YOU DO

As a Store Manager, you are fully responsible for the store and lead your team with the goal of creating an inspiring, inclusive, and high-performing work environment. You ensure an excellent operational and visual customer experience and actively promote collaboration and entrepreneurial thinking at all levels.

You:

• are responsible for the overall customer experience in the store, ensure a strong visual and commercial presentation, implement service tools to strengthen customer loyalty.
• analyze sales and budget targets, derive targeted optimizations, and implement them with your team – while paying attention to cost-efficient store maintenance and the sensible use of all resources.
• efficiently plan tasks and personnel deployment, ensure the smooth running of all operational processes – from the sales area to storage areas to cash and cabin routines as well as daily store opening and closing.
• strategically develop your team through recruiting, onboarding, regular feedback discussions, and individual development, as well as succession planning – and strengthen motivation, cohesion, and performance culture.
• keep track of current fashion trends and relevant influencers with a keen sense of style and ensure that your team uses this knowledge effectively in customer interactions.

Do you want to learn more about the role of Store Manager? Tune into our Jobcast episode and learn more about the job firsthand – directly from our team: Store Manager

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WHO YOU WORK WITH

Our stores are the heart of H&M – this is where our customers experience the brand up close. Every team member contributes to creating an inspiring and welcoming atmosphere.

You work closely with your team and help our customers feel confident and express their individuality with the latest trends and timeless styles.

WHO YOU ARE

We are looking for talents with …

• experience in leading and organizing a retail store.
• experience in coaching and strategically developing a team.
• strong skills in planning and prioritization.
• proficient handling of sales planning, analysis, and follow-up.

and talents who …

• communicate inspiringly and clearly, as well as listen empathetically and actively.
• are ambitious, performance-oriented, and goal-driven.
• think analytically, act flexibly and solution-oriented, and have a keen sense of numbers and connections.
• create an excellent customer experience with great commitment and team spirit, actively drive sales, and motivate the entire team to achieve peak performance.
• have a passion for fashion, trends, and commerciality.

WHO WE ARE

The H&M Group is a globally operating company with strong fashion brands and innovative business sectors. We believe that outstanding design, affordable prices, and sustainable solutions do not have to be opposites. Our customers are at the center of all our decisions. Our corporate culture is shaped by thousands of passionate and talented team members. Together, we leverage our size and knowledge to lead the fashion industry into a more inclusive and sustainable future.

THAT'S WHY YOU'LL LOVE WORKING WITH US

We are proud to be a vibrant and open company. Our Store Managers benefit from attractive advantages and diverse development opportunities worldwide.

• Employee discount on all our products and brands.
• 30 days of vacation
• HIP – H&M Incentive Program (bonus program)
• Employee Assistance Program (support services for employees)
• Corporate Benefits (exclusive discounts with many brands)
• Company pension scheme

JOIN OUR TEAM

Our strength and uniqueness lie in many things – in our inclusive culture, our strong values, and the development opportunities. But above all, it is our teams that make us who we are.

* More information on the processing of your personal data can be found in our privacy notice.

** We strive for a fair and equal process and ask you not to include a cover letter with your application, as these often contain information that can lead to unintended biases.