Customer Service Specialist 80 - 100%

Hypothekarbank Lenzburg (HBL) is an innovative and agile financial service provider with a strong affinity for digitalization and open banking culture.

Banking of the future - while others are still talking about it, we are already in the middle of it. Fintechs, digital solutions, agility have long been part of our everyday life. Are you a reliable personality who would like to competently engage for our bank? Then become part of our well-coordinated customer service team in the Service Center area and help shape the future of HBL with us.

Your tasks

• Handling in-depth clarifications in telephone customer contact
• Careful documentation in the core banking systems
• Supporting the team with administrative tasks
• Assisting in optimizing processes to increase efficiency and quality

What you bring

• Completed banking training or several years of experience in banking
• High customer orientation as well as experience in telephone customer clarifications
• Very good German and English skills; French or Italian an advantage
• High commitment, initiative, and strong sense of responsibility
• Precise working style as well as networked thinking
• Self-initiative, curiosity, and digital affinity

Our offer

• Varied and future-oriented activity
• Innovative, dynamic environment
• Attractive employment conditions
• Uncomplicated informal culture
• Suitable for re-entrants

Have we sparked your interest? Then apply online today – we look forward to receiving your complete application documents.

We only accept direct applications.

Your contact

Mr. Michael Grösser, Team Leader Service Center, Tel. 062 885 14 36
Ms. Bettina Vollenweider, HR Business Partner, Tel. 062 885 13 19