Dispatcher Service Department (m/f/d)

At Endress+Hauser, progress happens through collaboration. As a globally leading provider of measuring instruments, our approximately 17,000 employees shape the future in the field of process automation. Whether in the innovation and implementation of new technologies within the team, collaboration in the development of new devices, or strengthening important relationships with various global industries: Our work is based on building trusting relationships that help everyone succeed. As a family-run company, we look beyond short-term goals and work to create a future-oriented vision for our employees, our customers, and the world in general.

We are looking for a dispatcher for the service department (m/f/d) to support our team in the Sales Center Switzerland in deployment planning.

What is the role about?

You coordinate service deployments and are the central contact person for customer inquiries regarding malfunctions, repairs, and maintenance.

What tasks will you take on?

• Telephone acceptance of customer inquiries
• Opening of service, repair, and malfunction orders
• Recording technical data according to customer information
• Efficient and economical deployment planning of our technicians throughout Switzerland with related communication to customers
• Forwarding inquiries by e-mail to the technical operations manager or customer service
• Planning and monitoring of maintenance orders
• Planning and coordination of installations and commissioning
• Close cooperation with all interfaces

What do we expect from you?

• Completed commercial training
• Several years of professional experience in a similar role
• Enthusiasm for measurement technology and proficiency in common MS Office software as well as SAP programs
• Fluent communication in German and English, French is an advantage
• Service orientation, analytical thinking, reliability
• Communicative and networked thinking personality

What can you expect from us?

• Security of an international family business
• Training opportunities
• Company pension scheme and health management
• Flexible working hours
• Offers to reconcile family and work

How do you apply?

To apply, please upload your complete documents on our career portal. Applications sent to us by e-mail cannot be considered for data protection reasons.