Agency Manager Region Eastern Switzerland

About the job

Take responsibility.

Shape customer relationships.

Develop the region.

Ärztekasse Genossenschaft is one of the leading companies in practice administration. It supports doctors, attending physicians, group practices, as well as healthcare providers (physiotherapy, osteopathy, psychology, etc.) with IT industry solutions and comprehensive service packages. Ärztekasse Genossenschaft issues over 10 million invoices per year on behalf of its customers.

For the Eastern Switzerland region, we are looking for a strong leadership personality with a pronounced customer orientation. You will take overall responsibility for your area and lead a team of 5 employees.

Agency Manager Region Eastern Switzerland

Workload: 100%

Start: immediately or by arrangement

Duration: permanent

Workplace: St. Gallen

Main tasks

• Overall responsibility for the care and further development of customers in the region
• Ensuring high customer satisfaction and long-term partnerships
• Responsibility for agency sales
• Professional and personnel management of the sales and customer service teams
• Promotion of a proactive, committed care culture
• Building and maintaining a network in the regional healthcare sector
• Ensuring coordinated and consistent customer care
• Active representation and promotion of Ärztekasse services in your region through events, congresses, etc.

Requirements

• Completed commercial or comparable training
• Several years of experience in customer service or account management
• Several years of team leadership experience
• Confident, convincing personality with pronounced initiative
• Entrepreneurial thinking and enjoyment of responsibility
• Structured, independent, and goal-oriented working style
• Fluent German; French and/or English advantageous
• High IT affinity

What we offer

• A responsible leadership role with scope for design
• Clear goals and modern work tools
• 40-hour week
• Home office option
• 25 days vacation, 30 days from age 50
• Training opportunities
• Company car

We look forward to your application!

Please send your complete application by e-mail to recruiting@aerztekasse.ch.

Please send us your complete application dossier, consisting of a cover letter, CV, work certificates, and diplomas.