Customer Advisor (m/f/d),<br/>80-100%, Aarau / hybrid
Sanitas Krankenversicherung
Aarau
Key information
- Publication date:22 October 2025
- Workload:80 – 100%
- Contract type:Unlimited employment
- Place of work:Aarau
Job summary
Join our team to provide friendly and competent customer support. Enjoy flexible work conditions and opportunities for growth.
Tasks
- Handle customer inquiries via phone with professionalism.
- Create tailored offers for new and existing clients.
- Manage customer correspondence through email, chat, and letters.
Skills
- You have a vocational training or high school diploma.
- Fluent in German and French, additional languages are a plus.
- Experience in finance, insurance, or healthcare is beneficial.
Is this helpful?
What you achieve:
- Friendly and competent handling of our customers' telephone concerns
- Creating tailored offers for both new and existing customers
- Individual correspondence with customers via email and chat as well as using letter templates
- Processing insured and contract data as well as other administrative tasks
- Continuously deepening your health insurance knowledge and expanding your advisory skills
Why you succeed:
- You have completed vocational training or have a high school diploma
- You communicate fluently in German and French, both spoken and written; any additional language is a plus
- Initial experience in finance, insurance, or healthcare is an advantage
- You enjoy communicating professionally by phone and through digital channels, where advice and sales go hand in hand
- You keep an overview and remain calm even in challenging situations
Our progressive working conditions include, among others:
- Flexible annual working time model with at least 5 weeks of vacation
- Modern offices in urban locations
- Generous regulations for working from home
- Contribution to the health insurance package
- Contributions to the pension fund well above the legal minimum
- Supportive training program and diverse career opportunities: sanitas.com/kundenberatung
