AMEOS: Customer Service Employee (m/f/d) Laboratory Diagnostics

Customer Service Employee (m/f/d) Laboratory Diagnostics

Your Benefits

• A team that sticks together: A varied workplace in a future-oriented medical environment.
• Working in an innovative, quality- and service-oriented company
• A committed, collegial, and open-minded team
• Extensive training opportunities – internal and external
• Flat hierarchies and short decision-making paths
• Performance-based remuneration
• Exclusive employee benefits with over 600 renowned partners (e.g., travel, leisure, everyday life), as well as corporate fitness offers
• An attractive bonus program for successful employee referrals

Your Tasks

• Receiving incoming calls and inquiries 
• Providing information on report status, preanalytics, and recording additional requests
• Checking and verifying completeness and plausibility of incoming orders
• Preparing samples for forwarding to the respective specialist departments
• Ensuring compliance with hygiene and quality guidelines
• Shipping sample takers and sampling materials

Your Profile

• Completed training in a medical or commercial field, e.g., as a Medical Technologist (m/f/d) for Laboratory Analytics (MTL/MTA-L), for Functional Diagnostics (MTF/MTA-F), BTA, CTA, PTA, or MFA
• Career changers (m/f/d) and career starters (m/f/d) are expressly welcome
• Ideally, first experience in the field of laboratory diagnostics
• Confident handling of MS Office and ideally laboratory software or KIS systems
• Strong communication skills and enjoyment in dealing with submitters
• Reliability, team spirit, and flexibility
• Independent, structured, and solution-oriented working style
• Class B driving license