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Head of Customer Service 100%
- 01 February 2026
- 100%
- Permanent position
- Cham
Job summary
Die Imholz Autohaus AG in Cham steht für Tradition und Innovation. Werde Teil eines dynamischen Teams mit starken Marken!
Tasks
- Führe und motiviere das Kundendienst-Team für reibungslose Abläufe.
- Sichere professionelle Kundenbetreuung von Annahme bis Übergabe.
- Übernehme administrative Aufgaben und entwickle den Service weiter.
Skills
- Abgeschlossene technische Ausbildung im Automobilgewerbe erforderlich.
- Kommunikative und führungsstarke Persönlichkeit gewünscht.
- Organisationstalent und hohe Serviceorientierung sind notwendig.
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About the job
Imholz Autohaus AG in Cham has stood for tradition and innovation for generations. What began as a family-run business has developed into a leading multi-brand company. With strong brands like Peugeot, Ford, Volvo, Isuzu, and Iveco commercial vehicles, we offer our customers a diverse selection of automobiles. Our customers experience comprehensive care – from A to Z – with the highest quality in sales and after-sales services. Customer satisfaction is our top priority!
You are service-oriented, strong in leadership, and feel at home at the interface between customer, team, and workshop? Then your next challenge awaits with us.
Head of Customer Service 100%
You lead and motivate the customer service team and ensure an efficient, smooth process in daily operations. You guarantee professional customer care from vehicle acceptance to handover. You are the first point of contact for our customers, provide competent advice on service and repair services, and ensure transparent quotation and invoicing. Additionally, you take on administrative and organizational tasks and actively contribute to the continuous development of customer service.
You have completed technical training in the automotive industry and ideally have further training in the commercial field or bring experience in a comparable position in the automotive industry. You are communicative, strong in leadership, and know how to motivate and develop your team. Organizational talent, high service orientation, and confident handling of MS Office are prerequisites. German is your native language, and you also have very good spoken English skills.
We offer you a varied and responsible role in a dynamic environment. You will have the opportunity to develop professionally and personally and actively shape the success of our company.
We offer you an independent and varied activity in a lively environment. You can expect a well-coordinated team, attractive training opportunities, and modern and good social benefits.
Sounds like your next step? Then we look forward to getting to know you!
Send your application documents to cornelia.steiner@imholz-autohaus.ch
