Gemeinde Köniz
Köniz
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IT Training and Support Specialist (60 - 80%)
- Publication date:30 October 2025
- Workload:60 – 80%
- Contract type:Unlimited employment
- Place of work:Köniz
Job summary
Join us as an IT-Schulungs- und Support-Spezialist:in! Here, you’ll enjoy a supportive environment and flexible work options.
Tasks
- Design and conduct tailored training sessions (in-person, online, E-Learning).
- Develop and manage the E-Learning offerings, including LMS.
- Create engaging learning materials like videos, graphics, and quizzes.
Skills
- Completed IT education or similar, plus advanced qualifications.
- Several years of experience in a similar role or related areas.
- Proactive with a passion for driving new digital initiatives.
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About the job
IT Training and Support Specialist (60 - 80%)
What you will achieve with us
- Design, planning, and delivery of target group-oriented training (in-person, online, e-learning)
- Development, maintenance, and further enhancement of the e-learning offerings including LMS management
- Production of learning materials (explanatory videos, graphics, microlearning, handouts, quizzes, interactive modules)
- Empowerment and support of "super users" in the specialist departments
- Communication and motivation around digital working methods (storytelling, success stories, etc.)
- Deployment in hotline, 1st-level support for hardware and software issues
- Participation in IT projects and change management initiatives, e.g., rollouts and digital transformation measures.
How you inspire us
- Completed basic training as an IT specialist, media technician, or equivalent education as well as completion of advanced professional training in IT (HF, FH, university, etc.)
- Several years of professional experience in a comparable role or related areas - experience in the administrative sector is an advantage
- Solution-oriented, independent, and responsible working style
- Enjoyment in driving new digital topics forward with your curious and proactive nature
What to expect from us
- A respectful, collegial collaboration and a good working atmosphere
- Work-life balance: annual working hours, part-time work, care days, and function-related home office
- Generous vacation policy: at least 26 vacation days, additional age-based vacation days, and the possibility to take one or two unpaid weeks off
- Competence-based development opportunities and individual training and further education
