Clerk: Private Customer Processing

Zürcher Kantonalbank und ihre Tochtergesellschaften

Zürich

Key information

Publication date:27 January 2026
Workload:100%
Place of work:Zürich

Job summary

Join Zürcher Kantonalbank's Direktbank team in Zürich, where we prioritize customer satisfaction. Enjoy a supportive work environment and growth opportunities.

Tasks

Process and verify customer contracts and documents efficiently.
Generate and send customer statements, like account statements.
Maintain accurate customer data and handle cash orders.

Skills

Commercial banking education or similar with relevant experience.
Strong customer focus and communication skills are essential.
Proficient in IT applications and Microsoft Office tools.

Is this helpful?

80% - 100% | Direct Bank / Service Center | Zurich | Experienced Professionals

The direct bank of Zürcher Kantonalbank is the first point of contact for 470,000 customers. Our goal? To offer the best solutions through first-class advice and dedicated support. Our 12-member team takes care of everything related to documents, orders, and master data for natural persons with heart and mind. Together, we live the values of Zürcher Kantonalbank: passionate, inspiring, and responsible.

Do you have an eye for detail and enjoy optimizing processes? Would you like to work in a motivated team that tackles challenges together and drives innovation? Then you are exactly right with us! We are looking for people who want to actively shape the future of the direct bank with us.

Your tasks

Checking and processing customer contracts and documents
Reproducing and sending customer receipts (e.g., account statements, tax certificates)
Creating disposal regulations and contracts
Maintaining customer data (e.g., address and name changes)
Handling cash orders

Your profile

Completed commercial banking training or a comparable qualification with initial professional experience
Friendly, helpful personality with strong customer orientation and communication skills
Enjoy actively contributing ideas and boldly exploring new paths
Flair for using various IT applications and good Office user skills
Efficient working style and a high quality standard
You can cover working days from Wednesday to Friday (at least)

Our offer

Communicative team where fun in collaboration is paramount
Your career is important to us as an employer, so we support and accompany you on your path
You can organize your work flexibly in agreement with your team (e.g., mobile work, flexible working hours, etc.)
Various events and internal networks offer you the opportunity to network quickly
Attractive working environment with several canteens in the lively Zurich District 5 (Hardbrücke station)

Jasmin Flammer
is happy to help you.
Phone: 044 292 30 39