Specialist Billing & Student Administration (m/f/d) 80%

Publication date:18 October 2025
Workload:80%
Place of work:Zürich

Job summary

Join Kalaidos University as a Billing & Student Administration Specialist. This role offers a dynamic work environment with great benefits.

Tasks

Ensure accurate and timely billing in line with internal regulations.
Develop and implement billing processes while ensuring quality.
Serve as the main contact for students regarding administrative issues.

Skills

Completed commercial training or equivalent education required.
Strong affinity for numbers and IT systems, especially ERP.
Excellent customer orientation and strong communication skills.

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About the job

We are looking for a specialist billing &student administration 80% (m/f/d) in the Vice-Rectorate for Teaching starting January 1, 2026 or by arrangement.

You are responsible for the following main tasks:

Ensuring correct and timely invoicing in compliance with internal regulations
Further development and implementation of the invoicing process, representation in committees, and quality assurance.
Handling complaints and goodwill cases with a focus on sustainable solutions
Contact person for students on administrative and coordination issues
Regular exchange of information and active coordination with relevant interfaces
Maintenance and updating of customer and article master data in internal systems

What you bring:

Completed commercial training (at least profile E) or equivalent further education
Several years of professional experience in order processing, customer service, or a comparable administrative function
High affinity for numbers and IT systems, especially ERP systems
Structured, analytical, and independent working style
Strong customer orientation and convincing communication
Flexibility in dealing with changing tasks and new requirements
Initiative and willingness to shape in dynamic work environments
Very good German skills in spoken and written form

Look forward to:

A varied task with great independence and responsibility in an agile work environment
A committed team and supportive colleagues in a professional working environment
Modern employment conditions (40 h/week, coverage of KTG and UVG contributions, UVG supplementary insurance, etc.)
Internal training and further education opportunities as well as attractive employee discounts
Flexible working hours, home office (2 days/week) and a centrally located workplace in Zurich Oerlikon (approx. 5 minutes walk from Zurich Oerlikon train station)

Does this task appeal to you? Then we look forward to receiving your application via the 'Apply' button below. Unfortunately, applications by e-mail or post cannot be considered.

For further information, Ms. Dejana Hüssy is available at dejana.huessy@kalaidos-fh.ch or Thomas Häusler +41 44 200 19 78.