Clerk: Patient and Resident Administration 80 - 100%

Under the umbrella of the non-profit and non-commercial Siloah Foundation, the Siloah network consisting of hospital, long-term care, Spitex, as well as operational and IT functions with around 1,000 employees forms the competence center for integrated care in old age. The Siloah network is currently active at five locations in the canton of Bern and sees itself, among other things, as a solution provider for long-term and Spitex organizations in operational functions.

At the location in Gümligen, we are looking for a

Your tasks

• Ensuring the complete, correct, and timely recording, management, and billing of patient and resident data as well as services
• Ensuring efficient administrative processes while complying with all billing-relevant regulations and tariffs in healthcare
• Review, coding, and billing of inpatient, outpatient, and long-term cases according to applicable tariffs (KVG, UVG, MVG, IVG)
• Creation and dispatch of invoices as well as handling inquiries
• Control and correction of billing including clarification of discrepancies with insurance companies and internal departments
• Collaboration with doctors, nursing staff, health insurance companies, and external billing offices
• Ensuring compliance with legal requirements and internal quality standards (e.g., data protection, billing guidelines)
• Support in patient administration: case admission, guarantor clarification, cost approvals in the ERP system Navision
• Assistance in the preparation of the fee run for the medical staff

Your profile

• Completed commercial training or equivalent qualification
• Solid knowledge of tariff systems (KVG, UVG, MVG, IVG)
• Good user knowledge of ERP systems and MS Office
• Experience in healthcare is an advantage
• Structured, reliable, and independent working style
• Strong customer and service orientation
• Strong communication skills and ability to work in a team

Your benefits

• Varied activity in an exciting, interdisciplinary environment
• Interesting area of responsibility in a versatile company with modern infrastructure
• We support our employees in the Siloah network in their professional development
• The Siloah network stands for family-friendly working conditions, for example with its own daycare center at staff rates

Your contact person

Roger Auderset, CFO, is happy to assist you at telephone 031 958 12 72.