Team Leader – IP Team (m/f/d) at our HQ in Bern

Bern

Key information

Publication date:10 July 2025
Workload:100%
Contract type:Unlimited employment
Place of work:Bern

Job summary

Join Comfone, a leader in global roaming services, based in Bern. Enjoy a dynamic work environment with a focus on communication solutions.

Tasks

Lead the IP team and foster a positive team culture.
Ensure technical quality and implement innovative solutions.
Manage network operations and support international customers.

Skills

Proven leadership experience and background in IP/Telecom.
Excellent problem-solving and project planning skills.
Strong communication abilities across diverse teams.

Is this helpful?

We live in a connected world. Whether you are chatting with your loved ones overseas or relying on connected medical devices, a reliable connection is essential. That’s why we ensure simple and limitless communication with all people and things. Comfone is a pioneer in global international roaming services, a market that is in constant technological development. We are proud of our contributions to defining standards and shaping this industry. Over the last 25 years, our roaming services have helped billions of subscribers stay connected when it matters most.

We are a Swiss company based in Bern with regional offices in Europe, Latin America, North America, and the Asia-Pacific region. We are an international team with employees from 40 different countries who speak 32 languages and are guided in our daily work by the values of diversity, equality, and inclusion.

To learn more about the company, visit our website www.comfone.com.

Team Leader – IP Team (m/f/d) at our HQ in Bern

Immediately or by arrangement.

To strengthen our IP team in Bern, we are looking for a dedicated leader who ensures that our IP infrastructure and all related subsystems function smoothly at all times with expertise and foresight.

Your Responsibilities

You are responsible for leading and managing the IP team. You are the point of contact for your 5 Network Engineers and contribute to maintaining a positive team culture
You are responsible for the technical direction and quality of your team’s work. You ensure that processes and solutions meet requirements and are responsible for implementing technical innovations and improvements
You are responsible for the smooth operation of our network infrastructure. This includes identifying and resolving disruptions in our global network (with over 100 nodes) as well as supporting our international customers (mobile network operators)
You manage the life cycle for dedicated hardware, software, and customer connections. This includes planning and implementing updates and upgrades to ensure that the IP infrastructure is always up to date. You are also responsible for capacity planning
You maintain relationships with system providers/suppliers and lead collaboration and project implementation
You plan and ensure that an effective support organization is in place within the IP team, including on-call duty. This ensures that inquiries from customers or internal parties are handled efficiently and that the IP infrastructure can be offered with high quality and reliability

Your Ideal Profile

You have proven leadership experience and the ability to inspire, motivate, and develop your team
You possess strong skills in work and project planning to ensure that tasks are completed on time and efficiently
You have gained experience in the networking world or have proven leadership experience in the IP/Telecom world
You are characterized by a structured approach and have a strong interest in creatively solving technical or organizational problems
You are dynamic, reliable, and proactive, and your passion for your work radiates to your team and colleagues
You feel comfortable in an international environment and have the ability to successfully collaborate with customers, colleagues, and experts from different cultures
You have excellent communication skills, both with technical experts and non-technical stakeholders
It is an advantage if you have a higher education, whether it is a HF degree, bachelor’s or master’s degree in IT, business administration, or project management
You have knowledge in one of the areas of IP infrastructure (network equipment in general, switches, routers, firewalls, etc.) and you are willing to familiarize yourself with these technologies

Our Offer

In addition to a variety of challenges in a growth-oriented market and the opportunity to help shape the future of our dynamic and very successful company, we offer:

a friendly working environment with themed evenings, aperitifs, raclette evenings, and more!
a multicultural and multilingual team with English as the corporate language
annual international events with our customers from around the world (ConneXion)
a competitive salary with very good social benefits
flexible working hours and the possibility to work partially remote
a brand new office with state-of-the-art equipment
SBB half-fare subscription
mobile phone contract and financial support for purchasing a mobile phone
special prices in restaurants near the headquarters in Bern
onboarding with subsequent training and introduction to all departments
support for further education
company events (summer party, Christmas party, team events, ...)