Digital Consultant Inbound 60 - 100 %

Valiant Bank AG

Gümligen/Bienne

Key information

Publication date:06 January 2024
Workload:60 – 100%
Contract type:Unlimited employment
Place of work:Gümligen/Bienne

Job summary

Join Valiant, a leading Swiss financial service provider! Be part of a team that values simplicity in complex times.

Tasks

Advise customers on basic banking products via video and phone.
Respond to written customer inquiries through chat and email.
Identify potential for offering additional products and services.

Skills

Completed training in the service sector or currently studying.
Fluency in German and French is essential.
Must have a friendly, proactive, and solution-oriented personality.

Is this helpful?

Simplifying together. Because life is full of possibilities. And at the same time has become complex. That is why we are looking for employees who drive simplicity forward together with us.

You will

advise on basic banking products via video and telephone, thus making an important contribution to high customer satisfaction
answer written customer inquiries via chat, messenger, and email
identify potential opportunities to offer additional products or services

You bring

a completed basic education in the service sector or are pursuing a degree
German and French language skills
a courteous, sociable, and solution-oriented personality

Questions about the application process

Ms. Sonja Brechbühl will be happy to provide you with information.

About us

Valiant is an independent Swiss financial service provider operating exclusively in Switzerland. It offers private customers and SMEs a comprehensive, easy-to-understand range of financial services. Valiant is locally anchored in the following 15 cantons: Aargau, Basel-Landschaft, Basel-Stadt, Bern, Fribourg, Jura, Lucerne, Neuchâtel, Schaffhausen, Solothurn, St. Gallen, Thurgau, Vaud, Zug, and Zurich. In addition, it is present throughout Switzerland thanks to innovative digital services. Valiant has a balance sheet total of 37.5 billion Swiss francs and employs over 1100 staff – including more than 70 trainees.