<li>Lead, Assess and Evaluate the Suppliers of the AI Organization</li>
Axpo Gruppe
Baden
Key information
- Publication date:24 September 2025
- Workload:100%
- Contract type:Unlimited employment
- Place of work:Baden
Workload: 80-100% | Baden and Plant Locations
In this role, you are responsible for the setup, operation, and further development of all IT Service Management (ITSM) processes. You will create IT processes from scratch, lead them, and evaluate them. You complement the team with your practical experience, contribute your ideas, and implement them so that our customers have a great IT experience.
Tasks & Responsibilities
- Development and documentation of AI ITSM processes including SLA, goals, instructions, dependencies of ITSM. Building new processes from scratch
- Collecting, prioritizing, and reviewing requirements for IT Service Management in collaboration with AI stakeholders
- Defining, measuring, and reporting results to AI and plant management including building and further developing dashboards.
- Reviewing and developing continuous improvement measures in collaboration with all AI teams and other stakeholders
- Process consulting for our customers in the nuclear environment and active participation in related projects
- Leading, assessing, and evaluating the suppliers of the AI organization
- Establishing, collecting, and optimizing process costs
- Leading regular ITSM status meetings at the management level
- Participation in the NND (New Nuclear Domain) project
- Taking on additional responsibility in AI processes and projects
Profile & Requirements
- Degree in business informatics or a comparable technical and business administration education
- Many years of experience in IT Service Management (certifications mandatory)
- Knowledge in process design including modeling with common standard software
- Theoretical and practical experience in IT Service Management of all practices of common frameworks.
- Professional competence as well as customer and service orientation
- Basic IT understanding of infrastructure and applications
- Independent and structured working style and motivation to initiate new solutions
- Very good verbal skills to clearly formulate and visualize complex contexts
- Interest in the nuclear industry and willingness to build professional competencies there in the long term
- Very good German and English skills
- Impeccable reputation
- Driver's license category B
About the Team
Our team thinks and works interdisciplinarily and is closely networked nationally and internationally. We offer you a dynamic, international, and team-oriented environment where you can actively contribute your strengths and thus contribute to the success of Axpo.
Benefits:
In our company, we strive for a culture of continuous learning, personal development, and commitment to the community at the national level. It is important to us to provide our employees with the tools and resources they need for their success, and we are confident that you will enjoy being part of our team!
- Generous pension plan
We cover 60% of the contributions for your pension plan – for a secure future. - Free charging stations
Charge your electric car conveniently and free of charge during working hours at our company-owned charging stations. - Health comes first
100% continued payment of salary in case of illness or accident and access to an exclusive mental health platform with five free sessions with a psychologist. - Parental leave
16 weeks maternity leave (100% continued payment of salary) and 10 days paternity leave (100% continued payment of salary) to spend valuable time with your family. - Support for your family
Up to 20% reimbursement of childcare costs (max. CHF 4,800 per year). - Exclusive discounts
Attractive discounts on gasoline, insurance, and mobile phones with partner companies such as Shell, Avia, Sunrise, and Swisscom. - Public transport
With a free half-fare card (max. CHF 190), you can travel cheaply from A to B.
At the Axpo Group, we are committed to a culture of non-discrimination, tolerance, and inclusion. As an employer who lives equal opportunities, we welcome applications regardless of ethnic origin, gender identity and expression, sexual orientation, age, disability, as well as socio-economic, cultural, and religious background. We are committed to a respectful and inclusive recruitment process as well as a discrimination-free working environment for all.