Commercial Vehicle Service Advisor 100% (m/f)
Mercedes Benz Automobil AG
Bümpliz
Key information
- Publication date:28 September 2025
- Workload:100%
- Place of work:Bümpliz
Put your professional future under a lucky star.
Merbag is an internationally operating company with 63 locations in 5 European countries and employs around 4100 people. In Switzerland, Merbag is the largest Mercedes-Benz dealer with 28 locations and around 1400 employees and the third largest employer in the Swiss automotive industry.We see our employees as the most important success factor. That is why you benefit from contemporary, modern working conditions and numerous benefits at Merbag.
Due to retirement, we are looking for a competent and experienced person as a Commercial Vehicle Service Advisor 100% (m/f) for our Bümpliz branch starting February 2026 or by arrangement.
Your tasks
- Consulting and supporting our customers and business partners from
appointment scheduling to vehicle handover - Preparing cost estimates, recording and processing workshop orders up to
billing - Handling damage reports, clarifications with insurance companies and experts
- Responsible for smooth warranty processing
- Initiating appropriate repair measures and monitoring deadlines
- Checking the completeness and quality of the work performed
Your profile
- Completed basic automotive technical training and preferably further training in the commercial field
- Initial experience in a similar role
- Very good German skills, additional foreign languages are an advantage
- Strong communication skills, pleasant manners and customer-oriented appearance
- High commitment, teamwork and flexibility
- Organizational talent, resilience as well as networked and solution-oriented thinking
and acting