Customer Advisor - Network of branches and online bank - Rue, Hauts-de-France, France

Offering the best customer experience, that is your mission!

Supporting Sarah and Louis for the financing of their car, opening an account for little Théa who has just been born, helping Isabelle prepare for her retirement or Mehdi finance his studies … On a daily basis as well as in key moments of life, you support customers in the development of their projects.

You join a warm, supportive team and your Mentor will guide you throughout your journey to develop the best of yourself. 

Specifically, under the responsibility of your Mentor, you will be led to:

·       Welcome, support and advise the agency's customers by offering them products and investments adapted to their daily needs (remote banking, savings, insurance, etc.) to build customer loyalty

·       Contribute to the dynamism of your agency by being proactive with advisors

·       Work in synergy with our experts within the Bank

·       Develop customers' autonomy by promoting digital tools to ensure a smooth and satisfying experience, especially with the SG App

Above all, it is your personality that we will love!

•       Gifted with excellent interpersonal skills and a true sense of listening, you know how to adapt to each customer profile

•       You know how to convince and show pedagogy towards your customers

•       Dynamic and positive, you enjoy working in a team and demonstrate adaptability in all circumstances

•       Rigorous and efficient, you know how to manage several tasks simultaneously

 You are preparing a Bac+2 or Bac+3 in the commercial or banking field.

From your arrival, you will be integrated into our teams and learn every day alongside our experts who will support you in your missions. Gradually, you will gain autonomy on your projects to make this experience a real career accelerator. You will also discover the full diversity of our professions, in a sector that is constantly evolving and innovating.

At the end of your studies, various opportunities may be offered to you within the Group.

 Joining SG allows you to benefit from many advantages: 

Profit-sharing and participation bonus if 3 months seniority on the reference period, 50% coverage of your public transport pass, meal vouchers, health insurance and provident fund, discounted tickets from our Works Council (concerts, cinema, sports…).

How to join us? 

1. You apply and your application is accepted, congratulations!

2. You have an interview with an HR representative and an operational manager

3. Congratulations!  You sign your contract and join your new team

With 1,400 branches and 25,000 employees throughout France, SG is the retail bank of the Société Générale group. At SG, you can develop your skills and deepen your expertise in an environment that combines challenge and kindness, offering you constant support from your managers and HR representatives and the benefits of a large group. At SG, our success is based on team spirit, diversity, and the complementarity of our professions. Committed alongside our customers and aware of our role to play, we support them in their development projects.

Joining SG means joining a team of talents, committed to their customers and focused on the future. At SG, grow your ambitions.