Customer Service Representative Customer Center, fixed-term from 01.07.2025-28.02.2026
ÖKK Versicherungen AG
Landquart
Key information
- Publication date:04 April 2025
- Contract type:Unlimited employment
- Place of work:Landquart
Job summary
Join our team as a Kundenbetreuer*in Kundencenter in Landquart! This temporary role offers an engaging work environment and great benefits.
Tasks
- Handle first-level customer inquiries via phone and writing.
- Process all customer requests according to our service catalog.
- Manage simple changes in SYRIUS and CRM systems.
Skills
- You need an EFZ in commerce or equivalent training.
- Resilience, flexibility, and willingness to work extra during peak times.
- Strong team skills and excellent customer service orientation.
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Customer Service Representative Customer Center, fixed-term from 15.09.2025-28.02.2026
80-100%, Landquart
What to expect
- 1st Level (telephone/written) for customer inquiries
- Reception and processing of all telephone and written customer concerns according to defined service catalog
- Processing of simple mutations in SYRIUS and CRM
- Flat hierarchies and an open corporate culture
What you bring
- Commercial employee with EFZ or equivalent training
- Resilience, flexibility and willingness to work overtime during peak times
- High team spirit as well as a strong customer and service orientation
- User knowledge of relevant office and IT systems
- Precise as well as goal- and solution-oriented working method, quality-oriented thinking and acting
- Very good knowledge of German as well as a fluent and polished manner of expression, further language skills are an advantage
