Software & Solution Administrator (m/f/d) (100% or 50-70% in Job Sharing)

Publication date:05 December 2025
Place of work:Zürich

Job summary

Join us in shaping complex processes and delivering top-notch support! This role offers a dynamic environment with opportunities for growth.

Tasks

Provide excellent support for complex software and service processes.
Analyze and optimize workflows to enhance efficiency and effectiveness.
Communicate effectively and work independently in a team-oriented setting.

Skills

Completed vocational training in a technical or commercial field.
Strong interest in software support topics and processes.
Excellent communication skills in German and English; Italian or French is a plus.

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About the job

Shape complex processes with us and provide first-class support – your analytical skills and initiative make the difference!

We are looking for a committed and solution-oriented personality who enjoys managing complex software and service processes and providing first-class support. You are communicative, work independently, and have a high level of comprehension and analytical skills. If you enjoy learning new things, taking responsibility, and actively contributing to process optimization, you are exactly right with us.

Your Profile

Completed vocational training in a technical or commercial field
Strong interest in software support topics & processes
Dynamic and solution-oriented personality with strong comprehension and analytical skills
Experience with IT support tools
Communicative, self-responsible, and critical thinking – with a pragmatic approach and willingness to try new things, learn from them, and continuously drive improvements
Very good German and English skills; knowledge of Italian or French is a plus
Experience in IT support is an advantage, but even more important to us are your enthusiasm for learning and your absolute will to provide first-class support

Imprint

Have we sparked your interest in working for one of the best employers in Switzerland? Then we look forward to your meaningful online application. We only accept your complete application documents (cover letter, CV, certificates) via our online career tool.
Contact: Ms. Manuela Ancora, HR Talent Partner, looks forward to your letter and is happy to assist you with any questions: chteamhrrecruiting@hilti.com

We only accept direct applications and do not consider dossiers from personnel consultants or recruitment agencies

Commitment to Inclusion

Inclusion is a central aspect of our way of working, our leadership style, and our shared growth at Hilti. We actively engage in diversity of thought and an environment that is inclusive for everyone and everywhere. We continuously strive to ensure that every voice is heard and every team member feels empowered to contribute. By creating this foundation, we strengthen our teams, our innovation, and our impact to improve construction together.

Why Hilti

Hilti is a globally leading company in construction innovation with more than 34,000 team members in 120 countries. Our goal is to improve construction. That is why we care about learning, growing, and finding new ways to make a lasting impact. Here you can contribute your strengths, collaborate with a global and inclusive team, and face meaningful challenges. At Hilti, you can turn your ideas into real achievements and growth through purposeful action, passion, and teamwork.