Emmen LU
10 hours ago
Aftersales Employee (m/f/d) – 60%
- 19 March 2026
- 60%
- Emmen LU
Job summary
Join Pack Easy, Switzerland’s oldest luggage manufacturer! Be part of a family-focused team in Emmen, creating stylish travel solutions.
Tasks
- Repair suitcases and travel luggage with care.
- Assist and advise customers in aftersales support.
- Document and coordinate service requests efficiently.
Skills
- Completed training as a mechanic or similar; hands-on skills.
- Creative problem-solving and adaptability are essential.
- Excellent German skills and strong team spirit required.
Is this helpful?
About the job
WE ARE LOOKING FOR YOU! ✈️
From the heart of Switzerland – in Emmen near Lucerne – our products travel all over the world. We are Pack Easy, the oldest Swiss luggage manufacturer, and for over 60 years one thing has been at the center of our focus: stylish, safe, and uncomplicated travel.
With passion, quality, and a sense for design, we develop solutions that make traveling easier – today, tomorrow, and beyond.
And for that, we need you.
Aftersales Employee (m/f/d) – 60%
📍 Emmen (LU)
📅 Start: immediately or by arrangement
📄 Permanent
Your tasks
- Repair of suitcases and travel luggage
- Support and advice for our customers in aftersales
- Processing of service and warranty cases
- Coordination and documentation of orders
- Administrative tasks (MS Office)
- Support with technical clarifications
Ideally, you bring
- Completed training (e.g., as a mechanic)
- Manual skills and joy in repairs
- Solution-oriented and creative thinking
- Versatility and enjoyment of varied tasks
- Good MS Office skills
- Very good German skills (spoken & written)
- Independent, structured, and reliable working style
- Team spirit and strong customer orientation
What to expect from us
- A motivated, warm team in a family-owned company
- Lots of personal responsibility and creative freedom
- Regular working hours (Monday–Friday)
- Flexible 60% distribution (e.g., over 4 days)
- Free parking & very good public transport connections (also easily accessible by bike)
- Modern break rooms & free drinks
- Sustainability that we actively live – in products and processes
Sounds like your next job?
Then show us why you are perfect for us!
Send us your short motivation letter together with your CV (including photo) to:
📧 marianalehmann@packeasy.ch
🌐 www.packeasy.ch
We look forward to meeting you!