Customer Desk Advisor (a)

About the job

A stands not only for AKB, but for all those who work at the attractive Amployer in the canton of Aargau in an open-minded and diverse A work environment. Although numbers are important to us, you are not just a personnel number here. We offer you an interesting role with appreciation for your personality.

Within AKB as well as in the application process, we maintain a respectful and appreciative culture of addressing each other informally. Dare to speak to us on a first-name basis.

What to expect

We live the modern working world and a varied mix. Home office – two to three days per week – after training and upon meeting the requirements is naturally included.

• You are the "telephone" link between customer advisors and clients for clearly defined services and resolve incoming concerns conclusively.
• You focus on refreshing customer contact and complement your telephone advice with quality administration.
• You develop your advisory skills in daily customer contact and regularly receive valuable feedback in a large, dynamic team.

What you bring

• You ideally already have banking experience (completion of basic banking education). Alternatively, you have completed your commercial basic training in another sector and have already gained initial experience in customer contact.
• You are ready to move forward with commitment and acquire the necessary expertise independently and with professional support.
• You can prioritise well, make decisions, and think in a connected way.
• Foresighted action, seeking appropriate solutions, and implementing them with conviction are qualities that support you in daily challenges.
• You are excited by new situations every day and have no difficulty with change.
• You enjoy communicating and working with people and possess professional, authentic manners.
• You love working independently and entrepreneurially.
• Continuous training is a matter of course for you.
• You are proficient in German, both spoken and written.